DuPage Credit Union Reviews

I continually get the error message “System is not responding. Try again later.” I do try again later and it still doesn’t work. I’ve deleted and reinstalled and it still doesn’t work. Why oh why did DuPage CU find it necessary to launch an app that doesn’t work?!! Mobile banking needs to just worn. This is a black eye for the credit union.

this is the worst excuse I have ever seen in my life for a mobile banking application. What's worse is the public website isn't even any better. Meanwhile this thing if you can manage to get it running on your device and God love you if you can, it's so hamstrung and all absolutely devoid of any useful functionality, that if you do manage to get it running, you'll be even more mad that you wasted your time. Here's a hint give this application as wide of birth as you possibly can. It is rubbish

DuPageCreditUnion is garbage. I was asked to answer a security question months ago, not given a choice about which question to answer, and now I can't remember my answer! So I can't even use DuPageCreditUnion , not to mention I'm now locked out of my account on EVERY device, and because I work long hours I've been unable to call and have this worked out during the phone center hours. No idea how much money I have, no way to view my transaction history, I'm totally screwed all because DCU can't get it together. Abysmal.

Been trying to do a transfer for two weeks and the date picker doesn’t work to choose a future date. Bad app for a financial institution.

Terrible app problems with logging in constantly

Latest issue in the revolving bug menu is the bill-pay feature. Though I’ve been paying bills online at DPCU for well over a decade, DuPageCreditUnion acts like I’m brand new, all of my payees are gone, and asks me to set it up, every single time. DuPageCreditUnion has to be opened and closed several times before my payees return and I’m able to pay bills.

DuPageCreditUnion works well for me in general, such as viewing my accounts and transferring funds between them. However, that being said, each transaction you make takes it's time showing up, plus depositing checks from the mobile option will say that it has been accepted into your account but will show NO signs of it what-so-ever! Probably best to deposit money through the ATM so that it can be used for immediate purposes.

DuPageCreditUnion started out working just "OK". Now it won't even give me the option of opening up. Prior to the past 2 months of the same error message, every time I tried logging in it required an answer to a security question that I was never asked in the first place. What's up?

This credit union has an attentive staff and works to support your needs.

It’s an amazing app and I love it but I do think you guys should make a dark mode cause it’s too bright.

I want to transfer money from my checking to my Visa Imagine, but I don’t see away to do it. This is a problem because I was charged for not making a payment in April and now I’m stuck on April as well.

Lynn Olson 😱

Once worked like a charm now it won't even save your login information like it says it will it once did this but no more

Horrendous excuse of a banking app. It's unintuitive, offers no advanced iOS features such as Touch ID or 3D Touch, and if you had other accounts linked it lost that interaction, which the old app had. The "Instant balances" feature is a joke. Oh, and be prepared to answer security questions over and over. Really, for a mobile app you'd be better off using the website.
I honestly don't have a single positive thing to say about it other than perhaps mobile deposit seems to work a bit better than before. The rest however, is a disaster.
Throw it out and start over, please!

I am so grateful that when I moved to the area way back in 1970 for my first job out of college, my new boss in the school system told me I should consider becoming a member of DuPage Credit Union. I am so grateful for his advice!!!

I was incredibly surprised to see all of the negative reviews. DuPageCreditUnion has never given me ANY trouble and I use it daily. I feel like it's very user friendly and simple to use. I would suggest a change in being able to rearrange the order of your accounts on your home page but that doesn't deter me from using it. Other than that I very much enjoy DuPageCreditUnion and the services it provides me.

10/10 would recommend to a friend for dupage credit union

Very convenient for traveling to pay bills.

It was worth the wait for all the advanced features! Thank you from a 40+ year member!

I love it! I can check my account balances, deposit checks, transfer funds, dive into detailed transaction activity, and more!

I’ve been with Dupage Credit Union for years. Their app is great! There mobile deposit is reliable and easy to use. I don’t know what people expect, but I’m happy banking with DuPage Credit Union.