Contact SBB Preview

Contact SBB Preview Support


Company Name:

About: SBB Preview — always be among the first to test the latest
features. Important: SBB Preview is the preview version of the SBB Mobile app.


 
  2026-03-26

SBB Preview Customer Service 💢

Hard-to-find customer service info can be a red flag. Is SBB Preview Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of SBB AG



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit SBB Preview Website

Privacy Policy: https://www.sbb.ch/en/meta/legallines/datenschutz.html

Developer: Schweizerische Bundesbahnen SBB




Privacy & Terms:

https://www.sbb.ch/en/timetable/mobile-apps/sbb-mobile/contact.html



Can I trust SBB Preview app?

Protect your data and wallet. We investigate the developer's website (Sbb.ch), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

5.0 out of 5

Horrible (Up)dates

2025-03-03

by Eleanayoo

Edit: still charging me the default amount event if i have added a travel card - instead of the extension ticket by default.

The latest „updates“ where removing features and break existing ones.

Whats wrong with you?!

Latest update not working

2025-03-04

by Elzbiet

I loved it, right up until yesterday when the Easy Ride feature stopped working, and app continually says “searching for location”.

Mieux relatif

2025-03-05

by Leman63

Cela ressemble plus à une app. L’horrible menu « hamburger » de la version précédente a disparu, bravo. Remplacé par une barre d’onglet dont on peut regretter le style non standard, toujours ce besoin des graphistes de tout réinventer. Non standard non plus: le geste pour supprimer un trajet sauvegardé, ou l’icône de partage laissent transparaître les éléments d’une app au design non natif ou mal adapté. J’aurais mis 4 sans ces défauts. Loin de Suisse je n’ai fait qu’un essai superficiel.




Have a Problem with SBB Preview? Report Issue




Why should I report an Issue with SBB Preview?

  1. Pulling issues faced by users like you is a good way to draw attention of SBB Preview to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a SBB Preview customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SBB Preview.


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