Contact Recycle Coach Support

I tried to message the website but it has an error message that prevents sending a message. So I am left to leave a poor review. Don’t use this application or service until they fix both their website and the application. You can’t control your notifications and you get all their notifications regardless of what you select. It’s not cool to offer these features but not have them working. I don’t want to receive phone calls but every week I deselect all but push notifications. Every week I receive a phone call at 7:00am Wednesday. For those of us that want phone calls to be from actual people and no calls as reminders/recorded calls. Why have the application if you can get annoying phone calls. I’m tempted to leave the service all together and message the City Manger and Mayor to find another service. How do I manage the notifications for the service? I don’t want phone calls. I only want push notifications and texts. I have tried to unsubscribe from phone calls but the system fails and I keep getting calls and no texts. I will be happy to use the app and recommend it if I could actually use the tools and the tools actually work. It’s hard to rate this app positively with basic failures like this. Please fix your notifications and contact us links.

Tried to “report a problem” through the app’s interface but it won’t accept the form. One problem is that there is conflicting information on which plastics are and aren’t recyclable. The lookup tool says only types 1&2, but the drop down on what is recyclable says types 1-7 are recyclable. Big difference! Most of the plastic I discard of is type 5. Is this recyclable or not? Am I contaminating the batches? A second problem is with the app itself. On most of the interfaces, on my iPhone, I am unable to scroll to the bottom of the screen to get to the “submit” button. I’ve found workarounds, but it doesn’t work out of the box. Also, once you’re in the lookup tool, there’s no way to get back to the main page. You must close the app and reopen it. Two stars earned for effort. Three stars lost for lack of coherent information and clunky design.

I get this is an outdated app, but the fact that you can have reminders for your town’s pick-up days are great... except when this app doesn’t send you reminders. I have it set up so I get reminded 12 hours before the recycling date, and yet I received no such reminder. I probably shouldn’t have trusted this app as much as I did because I ended up missing my pickup day, but I mean how hard is it to send a simple reminder?? Also yes people in fact have phones larger than the iPhone 4, so that annoying black bar and stretched resolution is NOT going for the app.