Imou Life app not working? crashes or has problems?

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I have a problem with Imou Life

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⚠️ Most reported problems ⚠️
Not working
28.2%

Something else
18.8%

Login
18.5%

Connection
14.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Imou Life Problems 🔥

- Limited number of presets (upto 6 only).

- No continuous scrolling when looking at the camera history.

- Reloading from the beginning every-time when trying to scroll to see what happened a couple minutes / seconds later.

- Super slow and exhausting when switching cameras.

- Takes hours and hours trying to browse through when trying to find something on previous records.

📋 58 Reported Issues:

A
Amjad 2025-01-11

Imou crahses at start : show login for a fraction of sec and then dissappear

L
Les 2024-11-19

Imou life app fails to start

L
Les 2024-11-19

Inky life app fails to start

D
Duc Viet 2024-09-02

imou life app on win 10 64 bit has error. I log in, but can't view camera, when I click on start viewing icon, the app crashes and asks to report error. then it will log in again and continue to have the same error.

K
Kim Jin Woo 2024-02-13

i can't resolve the messeage " device storage corruted"

S
Shahira 2024-01-28

I am having a problem with the imou ranger 2 camera. It stops working every once a day. What can be the problem?

A
Aa 2023-12-01

camera cannot be moved via the app...it just moves an inch then freezes and have to wait for it to refresh then camera is back where it was...same thing every time

B
Buk 2023-10-16

Streaming error for cell 2, how to fix is it a sofware issue. Was working fine 3 days ago

D
Dave 2023-10-13

Yesterday camera was fine , could watch recordings from my phone, today I have streaming error - click to refresh which does nothing, loads of room left on the sd card. Please help

M
Mycel Valbuena 2023-10-13

The storage was corrupted

S
Satveer 2023-10-02

It says Streaming Error...and I am not able to view/see the recorded alert videos...

S
Sabrine 2023-08-15

My imou app doesnt give a notice when someone rings the bell. All of my notices are in the on position.

M
Mohamed 2023-07-30

always on my android phone appear message said steaming error tap to refresh then buffering not complete

S
Sofien 2023-07-22

Hello, I am trying to configure a new camera imou "Bullet 2 E " but when put a new card sd with 128gb storage i have an error message said "device storage corrupted" the sd carte is working fine with my phone.

R
Ranbir Singh Johar 2023-07-07

India is not shown in countries for setting local timings but Calcutta city in India is shown with which I could set my timings. Why India a big country not shown?

T
Tom Jehn 2023-06-19

Installed Queensland Australia. Camera shows steady green and smart phone has wi fi strength of 2 bars at camera site. When viewed on IMOU app it shows camera offline and a message "Device offline. Please check whether network connection and power status are normal". Have attempted to reset camera several times, but still will not work. Also camera does not record on SD card purchased with camera. Hope you can help as camera is installed for security reasons.

L
Luz Ferrera 2023-06-09

My app is not working I can login into Is said I have to go to settings but went I press on take out of the app

R
Ron Reid 2023-05-30

playback function is now working in reverse,it did worl normally but has now changed

G
Giampaolo Cavalieri 2023-05-29

my samsung galaxy A20 smartphone and imou life app cannot load.

H
Heba 2023-04-18

Its not recording detection anymore or sending a push notification about detection

T
Tim 2023-03-28

In the app menu where is says " more" l can't get it to open to set the correct time zone Appreciate any help thanks.

J
Jim Gibbons 2023-02-25

Hi, lmou LOOC keeps asking for customised encryption password, how do I find this?

O
Oksana 2023-02-19

Hello For a past couples day i can not view my past videos, receiving message:Streaming error. I checked my memory on memory card that i bought for this camera and i have half of the memory empty, so thats i not a problem. Please advise how i can fixed this problem.

J
Jijo 2023-01-30

I was facing the same issue. I had subscribed the 14 day trial.. it started working

D
Dee Hargreaves 2022-11-24

My camera keeps coming up streaming issue, click to reconnect.i have a strong signal so I can't figure out what is wrong.

B
Beverley Harriman 2022-11-21

My camera shows black and white mist of the time especially at night. Is it faulty? It also gets very hot

J
Jozefien 2022-11-07

For the last couple of days we keep getting the "streaming error" message. We have 3 camera's connected to the app, but only the one in the baby room is giving this error. It is still sending notifications, but I cannot watch live or view back

P
PS 2022-10-15

Streaming error. For few days now. What seems to be the problem? Any fix? Please help.

J
Joel Adey 2022-10-11

Hi, I own three Imou cameras and the notifications for one of my cameras keeps turning itself off so I can never get notifications for motion sensed from that camera. Also i would like to purchase a compatible doorbell camera to use with the Imou app but am stuggking to fiund one, please could you suggest one for me. Thanks Joel

R
Rahul Deo 2022-10-08

When open the human deducted video. It shows screaming error. How to resolve it.

K
Kim 2022-09-25

Will not connect to cloud during set up. I can't even use it

J
Jamsheer 2022-09-18

Email and Password is forgotten

A
Adnan_javed@rocketmail.com 2022-08-28

My camera is always offline

L
Linda Baxter 2022-08-27

The camera only moves when panning round on my phone. It doesn't seem to detect any movement and stays in one position. Is this usual please or should it track movement?

D
Dennis Morgan 2022-08-11

Having streaming error one of two cameras. Have rebooted camera still does not work. Internet connection strong

B
Brian 2022-08-09

Hi there my camera has started lagging. It takes 30/60 seconds to notify me once some one sets it off. I have tried hot spotting and also reinstalled as your colleague advised via chat room. The problem is still there.

A
Ale, Jabagat 2022-08-07

There is a notice of subscription expiration.... What will we do for this....

C
Chandrajeet 2022-07-31

Time set nahi hai

M
Mark 2022-07-29

I have 3 LOOC IMOU Cameras that have been working just fine for 2 years until about a week ago. Now I just get streaming error even after rebooting and I cannot view any local data stored etc. I have even signed up for trial of their "Protect" system but that has made no difference. No response form their helpline.

D
Digimarc Media 2022-07-26

streaming error . can not view past recordings

R
ResolvedStreamingIssue 2022-07-25

Hi guys, I was having the same streaming error issue on both my Imou app on my mobile devices and on the app on my windows machine. I emailed Imou to ask for a fix but they weren't any help. They said "Please check the internet connect with the cam well if you used the sd card storage it will still recording even without the internet." What worked for me is the following: Go to the app > Device Details for the camera showing streaming error > More (right at the bottom) > Restart device > Confirm to reboot. The streaming error should now disappear. Hope it works for you all.

J
James Daniels 2022-07-24

Imou life was working fine on my Windows 10 laptop but now completely crashes when I try to run it. Can't even exit the program and have to use taskmanager to get rid of it. I uninstalled and reinstalled and it sort of worked OK the first time then went back to crashing every time. I have 3 ranger 2 cameras. It works perfectly on my Android phone.

D
Digimarc Media 2022-07-14

My app has streaming error

B
Brian Cordery 2022-07-11

Good morning, Can you help with streaming error. All seems fine when I am home, but when away from home error occurs. Also goes offline quite often. I have two Imou Bullet cameras

P
Patrick Chai Yii Min 2022-07-07

streaming error

M
Muneeb Ahmed 2022-07-06

I have purchased IMOU Bullet 2E Outdoor Security Camera, after installation of IMOU app from Google play store and sign up giving my gmail address it is not working again and again verification code required..after giving of verification code i am back to sign up screen.kidnly tell me how to resolve this issue

J
John Pearson 2022-07-06

camera “device offline” problem I am in the uk camera is in france! how to reset remotely?

S
Sean Murphy 2022-07-01

Motion detected can't be viewed,it says no records,view live.

D
Dilargachew Geberehiwot 2022-06-09

Password

N
Nijazi 2022-06-09

Hi, I installed 4 Imou cameras connected to an WiFi, When i try to connect remoutly it says : Streaming error. What couses this error Thak you .

N
Nuramirah 2022-05-22

cannot view live. steaming error, tap to refresh. last working 17/5/2022. please help

L
Levi Ann Deseo 2022-05-13

My imou cctv device light is on blinking green

D
Derek Williams 2022-04-29

My camera is not streaming from cellular feed

G
Gid 2022-04-24

Finally got this working I downloaded a network scanner app on my phone to find the camera ip address then used my computer to log into the camera using username= admin password=safety code on camera the selected settings then video and changed sub stream to h264 640*480 vga now all works tried support no success my alexa show now shows the camera

V
Vidhya 2022-04-23

Streaming error. Any time offline mode. How to rectify

Z
Zainab 2022-04-22

streaming error . can not view live

J
Julie Bree 2022-04-09

Will not connect camera

J
Jack Bauer 2022-04-03

The imoulife.com website is displaying a server error

Showing 1-58 of 58 reported issues:

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‼️ Outages Happening Right Now

  • Feb 16, 2025, 09:12 AM

    a user from Athens, Greece reported problems with Imou Life : Not working

  • Feb 15, 2025, 12:55 PM

    a user from Wuppertal, Germany reported problems with Imou Life : Connection

  • Feb 13, 2025, 09:50 PM

    a user from Zagreb, Croatia reported problems with Imou Life : Crashes

  • Feb 10, 2025, 01:11 PM

    a user from Amsterdam, Netherlands reported problems with Imou Life : Not working

  • Feb 09, 2025, 02:45 PM

    a user from Biguglia, France reported problems with Imou Life : Login

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