Imou Life Status

Email and Password is forgotten

My camera is always offline

The camera only moves when panning round on my phone. It doesn't seem to detect any movement and stays in one position. Is this usual please or should it track movement?

Having streaming error one of two cameras. Have rebooted camera still does not work. Internet connection strong

Hi there my camera has started lagging. It takes 30/60 seconds to notify me once some one sets it off. I have tried hot spotting and also reinstalled as your colleague advised via chat room. The problem is still there.

There is a notice of subscription expiration.... What will we do for this....

Time set nahi hai

I have 3 LOOC IMOU Cameras that have been working just fine for 2 years until about a week ago. Now I just get streaming error even after rebooting and I cannot view any local data stored etc. I have even signed up for trial of their "Protect" system but that has made no difference. No response form their helpline.

streaming error . can not view past recordings

Hi guys, I was having the same streaming error issue on both my Imou app on my mobile devices and on the app on my windows machine. I emailed Imou to ask for a fix but they weren't any help. They said "Please check the internet connect with the cam well if you used the sd card storage it will still recording even without the internet." What worked for me is the following: Go to the app > Device Details for the camera showing streaming error > More (right at the bottom) > Restart device > Confirm to reboot. The streaming error should now disappear. Hope it works for you all.

Imou life was working fine on my Windows 10 laptop but now completely crashes when I try to run it. Can't even exit the program and have to use taskmanager to get rid of it. I uninstalled and reinstalled and it sort of worked OK the first time then went back to crashing every time. I have 3 ranger 2 cameras. It works perfectly on my Android phone.

My app has streaming error

Good morning, Can you help with streaming error. All seems fine when I am home, but when away from home error occurs. Also goes offline quite often. I have two Imou Bullet cameras

streaming error

I have purchased IMOU Bullet 2E Outdoor Security Camera, after installation of IMOU app from Google play store and sign up giving my gmail address it is not working again and again verification code required..after giving of verification code i am back to sign up screen.kidnly tell me how to resolve this issue

camera “device offline” problem I am in the uk camera is in france! how to reset remotely?

Motion detected can't be viewed,it says no records,view live.

Password

Hi, I installed 4 Imou cameras connected to an WiFi, When i try to connect remoutly it says : Streaming error. What couses this error Thak you .

cannot view live. steaming error, tap to refresh. last working 17/5/2022. please help

My imou cctv device light is on blinking green

My camera is not streaming from cellular feed

Finally got this working I downloaded a network scanner app on my phone to find the camera ip address then used my computer to log into the camera using username= admin password=safety code on camera the selected settings then video and changed sub stream to h264 640*480 vga now all works tried support no success my alexa show now shows the camera

Streaming error. Any time offline mode. How to rectify

streaming error . can not view live

Will not connect camera

The imoulife.com website is displaying a server error