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⚠️ Most reported problems ⚠️

Not working
29.5%

Login
22.7%

Connection
20.9%

Crashes
12.8%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Imou Life Problems 😠👌🔥

- Limited number of presets (upto 6 only).

- No continuous scrolling when looking at the camera history.

- Reloading from the beginning every-time when trying to scroll to see what happened a couple minutes / seconds later.

- Super slow and exhausting when switching cameras.

- Takes hours and hours trying to browse through when trying to find something on previous records.

  57 Reported Issues: 😵🆘🛟🚨📢

Les
2024-11-19

Imou life app fails to start

Les
2024-11-19

Inky life app fails to start

Duc Viet
2024-09-02

imou life app on win 10 64 bit has error. I log in, but can't view camera, when I click on start viewing icon, the app crashes and asks to report error. then it will log in again and continue to have the same error.

Kim Jin Woo
2024-02-13

i can't resolve the messeage " device storage corruted"

Shahira
2024-01-28

I am having a problem with the imou ranger 2 camera. It stops working every once a day. What can be the problem?

Aa
2023-12-01

camera cannot be moved via the app...it just moves an inch then freezes and have to wait for it to refresh then camera is back where it was...same thing every time

Buk
2023-10-16

Streaming error for cell 2, how to fix is it a sofware issue. Was working fine 3 days ago

Dave
2023-10-13

Yesterday camera was fine , could watch recordings from my phone, today I have streaming error - click to refresh which does nothing, loads of room left on the sd card. Please help

Mycel Valbuena
2023-10-13

The storage was corrupted

Satveer
2023-10-02

It says Streaming Error...and I am not able to view/see the recorded alert videos...

Sabrine
2023-08-15

My imou app doesnt give a notice when someone rings the bell. All of my notices are in the on position.

Mohamed
2023-07-30

always on my android phone appear message said steaming error tap to refresh then buffering not complete

Sofien
2023-07-22

Hello, I am trying to configure a new camera imou "Bullet 2 E " but when put a new card sd with 128gb storage i have an error message said "device storage corrupted" the sd carte is working fine with my phone.

Ranbir Singh Johar
2023-07-07

India is not shown in countries for setting local timings but Calcutta city in India is shown with which I could set my timings. Why India a big country not shown?

Tom Jehn
2023-06-19

Installed Queensland Australia. Camera shows steady green and smart phone has wi fi strength of 2 bars at camera site. When viewed on IMOU app it shows camera offline and a message "Device offline. Please check whether network connection and power status are normal". Have attempted to reset camera several times, but still will not work. Also camera does not record on SD card purchased with camera. Hope you can help as camera is installed for security reasons.

Luz Ferrera
2023-06-09

My app is not working I can login into Is said I have to go to settings but went I press on take out of the app

Ron Reid
2023-05-30

playback function is now working in reverse,it did worl normally but has now changed

Giampaolo Cavalieri
2023-05-29

my samsung galaxy A20 smartphone and imou life app cannot load.

Heba
2023-04-18

Its not recording detection anymore or sending a push notification about detection

Tim
2023-03-28

In the app menu where is says " more" l can't get it to open to set the correct time zone Appreciate any help thanks.

Jim Gibbons
2023-02-25

Hi, lmou LOOC keeps asking for customised encryption password, how do I find this?

Oksana
2023-02-19

Hello For a past couples day i can not view my past videos, receiving message:Streaming error. I checked my memory on memory card that i bought for this camera and i have half of the memory empty, so thats i not a problem. Please advise how i can fixed this problem.

Jijo
2023-01-30

I was facing the same issue. I had subscribed the 14 day trial.. it started working

Dee Hargreaves
2022-11-24

My camera keeps coming up streaming issue, click to reconnect.i have a strong signal so I can't figure out what is wrong.

Beverley Harriman
2022-11-21

My camera shows black and white mist of the time especially at night. Is it faulty? It also gets very hot

Jozefien
2022-11-07

For the last couple of days we keep getting the "streaming error" message. We have 3 camera's connected to the app, but only the one in the baby room is giving this error. It is still sending notifications, but I cannot watch live or view back

PS
2022-10-15

Streaming error. For few days now. What seems to be the problem? Any fix? Please help.

Joel Adey
2022-10-11

Hi, I own three Imou cameras and the notifications for one of my cameras keeps turning itself off so I can never get notifications for motion sensed from that camera. Also i would like to purchase a compatible doorbell camera to use with the Imou app but am stuggking to fiund one, please could you suggest one for me. Thanks Joel

Rahul Deo
2022-10-08

When open the human deducted video. It shows screaming error. How to resolve it.

Kim
2022-09-25

Will not connect to cloud during set up. I can't even use it

Showing 1-30 of 57

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About this app

Imou Life App is specially created for Imou cameras, doorbells, detectors, NVR and other smart IoT products, committed to creating a secure, simple, and smart life for everyone.  If you have any questions or suggestions, feel free to contact us!  Thank you for your support!