imagin: More than mobile bank Reviews

imagin: More than mobile bank Reviews

Published by on 2024-10-22

🏷️ About: Imagin is a mobile banking app that offers much more than just managing your money. It provides a range of features such as splitting expenses with friends, exclusive content on music, sustainability, technology, or gaming, prepaid cards without opening a bank account, and much more. The app is free of charge and has no conditions or fees.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
53.2%

👿🤬😠 Negative experience
29.8%

🙄💅🫥 Neutral
17.0%

~ from Justuseapp.com NLP analysis of 606 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

• Fast transactions

• Useful and beautiful

• Simple yet complete

• Effective and efficient

• Easy to use

• Clear, concise



Read 20 Customer Service Reviews 👿🤬😡😠💢😤

4.6 out of 5

Monobank!

2022-05-09

Hey guys, your application is working as sheet.
Check how guys from Ukraine established monobank application. That how mobile banking should work!
1. Optimize is, cause it’s working slowly and always crashes (on the last devices)
2. Give opportunity to manage all the data inside imagin (all kind of statements, full process of payments etc)
3. Let it be possible to save cards of yourfriends without entering full pack of information!

Can’t get past the login

2022-06-10

Just doesn’t work. You go to sign in, after successfully signing up, and receive an error message. That’s it. I’m sure it works great for some people, but for me it’s just been a couple of hours wasted with customer service. Very friendly folks though.

Terrible app

2022-07-11

I am unable to change my phone number without having my old number, which I don’t have.

The help bot does not respond. I am unable to solve any problems I am having with my account meaning my funds are not accessible to me.

Every other form of customer help redirects me back to imagin .

Un desastre

2022-08-25

Hace meses que abrí cuenta en La Caixa y desde entonces estoy intentando abrir una cuenta this app, pero es imposible. Nunca reconoce mis datos de usuario y cuando los renuevo vuelven a no funcionar una vez que salgo de la app. Y, cuando milagrosamente puedo entrar, sigo el proceso para abrir una cuenta y siempre se queda atascada en el último paso, y tengo que volver a empezar. Ahora para colmo, con la última versión, la app no solo se bloquea si no que también deja mi teléfono (iPhone 11 Pro actualizado) y tengo que reiniciarlo. Es desesperante.

No deja hacer login

2022-09-26

Tengo que estar constantemente borrando la aplicación y descargándola de nuevo. Solo me deja hacer login la primera vez. En los días siguientes, deja de funcionar y la pantalla muestra código de programación en lugar de palabras completas. Como no puedo acceder a mi cuenta, tengo que borrar la aplicación y bajármela de nuevo. Horrible.

Experiencia terrible

2022-10-27

He visto pocas apps peores que esta, en lo que a experiencia de usuario se refiere. No tengo cuenta en lacaixa, y de hecho solo la utilicé porque me pidieron que me registrara para acceder a un espacio de coworking en Barcelona; pero ojalá nunca lo hubiera hecho y hubiera ido a la cafetería de enfrente!
Teclados que no están hechos para los campos de entrada de texto correspondiente, campos de email que constantemente corrigen las palabras y te obligan a escribir tu email 80 veces, links para restablecer tu contraseña que te llevan a páginas 404 y solo pueden ser abiertos desde tu móvil, y lo más molesto de todo: emails de marketing que empiezas a recibir desde el momento 1 Y DE LOS QUE NO PUEDES DARTE DE BAJA PORQUE EN LA APLICACIÓN PARA IOS NO EXISTE LA OPCIÓN DE DARTE DE BAJA EN EL MENÚ DE AJUSTES 🙂
Sinceramente, la interfaz parece hecha por chavales de prácticas que aún estás aprendiendo a programar y no por profesionales contratados para ello.

poor app many issues, inestable. very poor costumer service

2022-11-15

very low quality app and poor costumer service. it would not let use my money when I am overseas.

App doesn’t work

2022-12-16

this app doesn’t let me connect by card or use bizum so it’s practically worthless. I can’t see my bank balance or transfer money.

Terrible app

2023-01-17

Won’t let me type in phone number at sign up

Slow

2023-02-18

TOO slow, please optimize.

Touch ID

2023-03-19

I can’t seem to use the Touch ID function with the iPhone 8 Plus. Is it a bug or am I missing something?

Couldn’t make an account

2023-04-20

When making an account it doesn’t let me add the last number of my phone number

Ok but slow

2023-06-03

It looks like they are trying to do a lot of fancy things and effects and that really slows imagin a lot.

You use imagin to check the money you have and maybe do a transaction. That should take 30 seconds. However, just login takes almost 30 seconds, and I have the latest iPhone, I don’t want to imagine how it would be for someone that has an iPhone 6.

The menu on the bottom is half useless, you never know where to find things by the icon, whenever I’m trying to do a transaction I have to check a couple items to remember which one was it.

Transactions don’t have the time... how is this still not available???

Guys, don’t lose your focus, you’re not participating in a design contest for apps, your trying to help people to get through their banking seamlessly, and taking into account that there’s no web access available (what a shame in 2019...) and imagin is the only way to do stuff it should be 10x better and easier to use.

Problema de Apple Pay

2023-07-05

He intentado mil veces pero no podría añadir nunca la tarjeta a apple pay en mi móvil ni Apple Watch!!!!!! El soporte no me contestó nada.

Good but slow | Buena pero lenta

2023-08-05

imagin is good, I can do anything I need on a daily basis, but its really slow.

Esta app esta buena, puedo realizar todo lo que necesito en mi día a día, pero es muy lenta.

(iPhone 6)

Simple, easy to use

2023-09-06

Very simple. Easy to use. Clear, concise.

Bueno bonito barato

2023-10-08

Fabuloso banco digital

Stylish, modern and useful

2023-10-26

I like the design. Every transaction is going fast. imagin is very useful and beautiful :)

Bien

2023-12-10

Un poco lenta al abrir, pero por lo general muy bien, facil de usar y muy practica

This is how banking apps should be

2023-12-28

Simple yet complete
Effective and efficient



Is imagin Safe? 🤗🙏


Yes. imagin: More than mobile bank is very safe to use. This is based on our NLP (Natural language processing) analysis of over 606 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for imagin Is 64.1/100.


Is imagin Legit? 💯


Yes. imagin: More than mobile bank is a totally legit app. This conclusion was arrived at by running over 606 imagin: More than mobile bank User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for imagin Is 84.6/100..


Is imagin: More than mobile bank not working? 🚨


imagin: More than mobile bank works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with imagin: More than mobile bank? Post a Review




Features

- imagin&Split: A solution to split expenses and share them with friends. It also allows sending money with Bizum, easy and fee-free.

- imagin Planet, imagin Music, imaginCafé, or imagin Games: Exclusive content on technology, sustainability, music, or gaming with discounts on brands such as eDreams, Booking, Adidas, and eCooltra.

- Prepaid card: Request a prepaid card without opening a bank account or request a MAD Lions card exclusively for gamers.

- Control your money: Manage your accounts, bills, transfers, and Visa cards without fees and 100% free.

- imagin&PIAS: Start saving, creating your savings plans, and challenges.

- imagin&Go loan: Borrow up to €15,000 right away.

- CaixaBank ATMs: Withdraw money free-of-charge at any ATM in the world.

- 24/7 chatbot: Get answers to any questions.

- MY DAY-TO-DAY: Organize expenses and income by categories, set budgets, and control your savings challenge.

- ENJOY: Exclusive content, partner program, and discounts.

- PAYMENTS AND SENDING MONEY: Share expenses with friends, send or request money with Bizum, and make instant transfers without extra charges.

- WALLET: Control your free imagin cards, manage purchases, and pay using your mobile phone with Apple Pay or free cards without fees.

- PRODUCTS: Instant loans, personal loans, savings solutions, and top-up your mobile phone.

  Customer Service/Support