Contact Microsoft Bookings Support

by Trudging Thru Morgantown, WV

Bookings seemed like a great way for a small business to handle clients without all of the additional fees of an app like Square. Unfortunately, it stopped working when I updated my phone and I didn't realize it until a client called to ask me where I was. She had altered the time of her appointment and I didn't receive a notification. When I tried to open the app - nothing. Microsoft told me to talk to GoDaddy and I have always had good experiences with GoDaddy support. Unfortunately, this issue is on Microsoft's end and even though I contacted them again, I have yet to receive any sort of acknowledgement or advice in regards to why their app has stopped working on my phone. I can access Bookings through a web browser but the screen is cut off and hard to navigate and all of this defeats the purpose of the simplicity that I wanted. I guess I will return to using Square or GoDaddy's built in scheduling but I am not happy about this. I enjoyed the idea of being able to designate specific days for specific services and neither of those allows this flexibility.

by Na Lewis

This app has a lot of potential but it is lacking a lot. Aside from the constant app crashing and long period for updates, some features would be great. Notifications for appointment blocks/time off are annoying and should be allowed to set a continuous date. Also is there a link available to provide to customers who would like to book based off your available slots? It would also be great if you can include a text notification feature granted the app download is free but requires a paid Microsoft license to utilize. Also, it’s 2018 and the developer is Microsoft, no way the app for iPad is this terrible? Most companies use iPads for everyday work now. C’mon Microsoft, I have faith in you!

by Peace With The Process

Started with the online version and saw an app was available- logged into the app and the first thing I noticed is that, because I have my theme on my other account set to dark mode there is a clash in dark mode on the app but no settings to change it - another is it won’t load my calendar or staff- I get an error every time, I’ve even uninstalled and reinstalled. I tried to go to the settings to report a problem/make a suggestion/use the help and all of those features are broken so I decided to write a review in hopes these bugs and features can be fixed. I’d love to use this app!!