Altibbi app not working? crashes or has problems?

Altibbi Status

Published by ALTIBBI Limited on 2024-02-12

Altibbi connects you with accredited doctors within minutes 24/7 via private
voice calls and chats How? ⁕ Download Altibbi App ⁕ Choose chat or voice
call ⁕ Share your symptoms ⁕ Upload files (Images, lab tests, etc) ⁕ Sign
up through your mobile number ⁕ Choose your preferred payment method ⁕
Receive the doctor’s call within minutes ⁕ The doctor will send you a
written recommendation after the telemedicine.

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Common Altibbi Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Altibbi app on iOS and Android devices. Solve all Altibbi app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Altibbi iPhone Issues and Solutions

Altibbi iOS app crashes, not working, errors
Altibbi iOS app network issues
Altibbi on iOS has black/white screen

Altibbi Android App Issues and Solutions

Altibbi has errors/crashing/not working
Altibbi server network connectivity issues
Altibbi has black screen

Altibbi iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Altibbi app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Altibbi app crashes or not working on Iphone (iOS):

Close and restart the Altibbi app on iPhone
Update Altibbi app to the Latest Version for iOS
Uninstall and reinstall Altibbi iPhone app
Update your iPhone to the latest iOS version

Fix Altibbi on iPhone unable to connect to server/internet connection issues::

To resolve Altibbi network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Altibbi black/white screen (blank screen) on iPhone:

Follow the Altibbi iOS app troubleshooting guide Here →

Altibbi Android App Issues and Solutions

Fix Altibbi not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Altibbi app issues:

Force Stop the Altibbi App
1. On android, goto "Settings" » click Altibbi app. » click "Force Stop".

Update Altibbi to the latest version on PlayStore

Clear Altibbi App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Altibbi app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Altibbi.

Fix Altibbi unable to contact server/ Altibbi internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Altibbi » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Altibbi » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Altibbi on android.

Solve Altibbi black/white screens issue on Android:

Follow the Altibbi android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ALTIBBI Limited, developers of Altibbi.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: ALTIBBI

E-Mail: [email protected]

Website: Visit Altibbi Website

100% Contact Match

Developer: ALTIBBI

E-Mail: [email protected]

Website: Visit ALTIBBI Website

About this app

⁕ Access to thousands of medical articles and health advice columns covering a variety of medical issues, written by 10 thousand certified doctors. ⁕ Browse this app’s Medical Dictionary with thousands of entries describing illnesses, symptoms, surgeries, and treatments in Arabic.