At OpticsPlanet.com you'll find hundreds of thousands of products for both those
who take their passions seriously and the professionals that protect and serve
others. Now you’ll find all the perks of an ecommerce store at your fingertips
with our OpticsPlanet App. OpticsPlanet has grow...
Outstanding App / Outstanding Company
I have been using various apps to purchase products for many years and OpticsPlanet is one of the best around. Not only is the app outstanding and easy to use but the customer support is equally as outstanding. I recently bought an item that didn’t fit my non-standard weapon and I returned it for a quick no hassle refund. I purchased the correct item and it arrived in a timely manner. Best of all, OpticsPlanet is a American company and not one from overseas that takes months to get your items. Look no further than OpticsPlanet because they are great to buy from and deal with in this modern day internet shopping market. This Army Veteran give OpticsPlanet app and the company 5 stars.
A Good Choice - If You’re Careful
Optics Planet usually has as good or better prices than ebay or anyone else. I like that one can use PayPal Credit here and get their 6 month no interest on orders over $100. However, on the negative side, their value (free) shipping is pretty slow, so don’t expect anything to be delivered in less than 10 days. Also, MAKE SURE that you verify that every item you purchase is in stock Before you order it. I failed to do that and I waited over 2 months for an item that always showed a “2 to 11” delivery date. Finally had to cancel and get it elsewhere - BUT Customer Service was polite and effective when I called to cancel the item.
During COVID-19 crisis I was able to get anything and everything I needed. See I’m in Alaska and most specialty items are not readily available in our retail stores...which leads to online shopping. Well, I couldn’t find toilet paper but was able grab a couple extra mags for my glock, a new tactical stock kit for my mossberg, a birthday present (marmot jacket for my wife), some camping gear for our upcoming summer weekends—-ALLL SEPARATE ORDERS—-and people this place is legit. Mind you most places either: wouldn’t ship, were shutdown, out of stock, closed, etc all due to COVID-19 and this place kept me stocked up in Alaska with minimal wait times. Outstanding.
LIES ABOUT INVENTORY AND SHIPPING
Don’t waste your time or money! Go to Primary Arms, Brownells or Midway USA instead! I’m deleting this ridiculous app, what a joke! I ordered stuff (for a birthday grift) from this site that said “In Stock” and will take 1-4 days to ship out to me. On day 5 I get an email saying it’s taking longer than expected and no estimated time of when it will be shipped out. It’s been about 2 weeks now and still nothing! Tried calling and you only get an automated machine saying the same thing and instead of trying to do something to make up for it like rush delivery or throwing in a little something for the trouble or even a discount, nothing! Top it all off, if I want a refund it’ll take 3 weeks just to get my money back!!! I’m not the only one that this has happen too either! A few of my buddies and tones of people from a Facebook group I’m in as well
Excellent company with a great selection of items. Free shipping and returns. If you don’t need or want your item immediately you can wait a few days and catch a 10% off coupon. I always shop around for items I buy to see where I can find it the cheapest. OpticsPlanet is not always the cheapest but they are more times than not. I’ve seen some people complain about speed of shipping if you want it faster you have an option to pay for faster shipping and occasionally the item ships directly from the product company and not OP which usually increases the shipping time.
Optics planet delivers!
I have ordered an embarrassing amount of products from optics planet. I have had an inventory issue or two, I have had a manufacturer error, which optics planet resolved, and I have received the wrong item before. Optics planet has a huge inventory, and an even larger demand for said inventory. How they handle their website in conjunction with there warehouse, vendors, shippers, and customers is beyond me. It sounds like a logistical nightmare, yet they still promptly deliver, and handle any customer inquiries. All that, plus their discounts, keeps me, a return customer. Thanks optics planet! You’re my one stop shop
Not only is this a great company with tons of great deals, it comes in an app that is extremely easy to use and makes buying needed products too easy. Probably a little too easy because i have spent waaaay too much money on here lol. But with fast shipping and tons of items in stock from camping to shooting, who says you can ever have enough gear? Keep up the good work guys. Just wish they would send more coupon codes and I might buy even more stuff. OP bucks is great but 10-20% off occasionally would be nicer
The app is good, the service is upmost trash though
I have been trying to get ahold of any kind of customer support with help on my orders, all to no avail. Email after email are only responded with automated messages. Call waits are painfully long. When I finally do get ahold of someone, they regret to inform me that it is too late to change/alter the status or address of my order. Now I get it, we are all human and people make honest mistakes, but I have over $200 dollars tied up with optics planet with none of the products in hand. I really want to like you optics planet, but man do you make it hard. And please don’t blame Covid for all of your problems, yes we are all suffering from it, but really how hard is it to do a call back system or listen to voice mail.
Top Notch But Pay Attention
I’ve placed many orders with Optics Planet and the app is far superior to the web version. 100% on that. As for the buying and shipping, it is what it is. Pay close attention to the availability of what you’re ordering. They allow out of stock items to be added to your cart and purchased. Shipping in the past has always been quick. During the Corona mess it has been slow but so has every other gun related site. If you know how to navigate their site then it’s worth it.
Best tactical online store!
Optics Planet is by far my favorite place to shop. They have the best selection of gun parts and tactical gear over anywhere else. Customer Service is top notch and shipping is fairly fast if the product is in stock. My only complaint is that there is a lot of gear that is not in stock and if you order it, it takes a long time to get here if it comes at all. But if that’s the case, customer service is there to handle it very fast. Great place. Definitely my favorite online store!
When I’m looking for a firearm or hunting related item I always check OpticsPlanet first. Their prices are great and the service is outstanding. Recently I had to return an item after the 30 day deadline. After a couple of email communications with the service department they worked it out in such a way that they excepted the item back with a restocking charge and they shipped the replacement item to me. I can’t say enough about their great service.
Worst company ever
This company is a joke, I have a hard time believing the reviews on here are accurate. I’d look at the reviews online, more people share the same experience. I’ve used this company two times now and both times have been a joke. They say items are in stock but there not, once you get an email saying your order was complete they’ll say it will ship in 1-3 days, then you’ll wait a week before you wonder what’s going on call them and be on hold for an hour tell you finally speak to someone, for them to say it’s on back order it’s expected to ship in 2 months. This company is a joke, not only did this happen one time but twice and the last.
Excellent prices and great communication
I joined optics planet just recently and I’m sorry I didn’t find them sooner. There prices are great and communication on orders is superb. There app is incredible and never have a problem finding what i put in the search field. There promotional sales are like no other and i will be purchasing many items from them in the coming years. Thank you so much for being my favorite and new number 1 company.
Excellent Company and Great App
I’ve been a customer for 9 years now and OpticsPlanet is one of the top vendors I shop with for my major purchases. I’ve rarely had issues with products or orders. Those few times I did, it was taken care of quickly with no additional cost to me. The app is easy to use and makes the shopping experience even better. I will continue to support OpticsPlanet as long as they keep serving their customers this well.
On That Bad Review
I've ordered from OP several times for several different things with a high degree of satisfaction. I order mostly optics for firearms and all but one were perfect. I had a mounting ring break during installation. I contacted them and had an apology and two new mounting rings in two days. It's not the most high -end optics but it's better than I can see. I personally think that this is a reputable company and I'll continue doing business with them.
Yes. OpticsPlanet.com is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 4,245 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for OpticsPlanet.com Is 25.2/100.
Yes. OpticsPlanet.com is legit, but not 100% legit to us. This conclusion was arrived at by running over 4,245 OpticsPlanet.com User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for OpticsPlanet.com Is 25.2/100.
OpticsPlanet.com works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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