UVLens app not working? crashes or has problems?

UVLens Status

Last Updated on 2020-09-14 by Spark 64 Ltd

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28 User reports:
App has problems

User reports 28

⚠️ Most reported problems ⚠️

Not working

50.0%

Connection

42.9%

7.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of UVLens Problems 😠👌🔥

- UV level displayed can be inaccurate and not based on actual UV level

- Does not include UVA radiation in its measurements

- Does not take into account weather conditions that may affect UV exposure, such as snow reflecting UV light.

Have a Problem with UVLens - UV Index? Report Issue

Common UVLens Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot UVLens app on iOS and Android devices. Solve all UVLens app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

UVLens iPhone Issues and Solutions

UVLens iOS app crashes, not working, errors
UVLens iOS app network issues
UVLens on iOS has black/white screen

UVLens Android App Issues and Solutions

UVLens has errors/crashing/not working
UVLens server network connectivity issues
UVLens has black screen

UVLens iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever UVLens app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix UVLens app crashes or not working on Iphone (iOS):

Close and restart the UVLens app on iPhone
Update UVLens app to the Latest Version for iOS
Uninstall and reinstall UVLens iPhone app
Update your iPhone to the latest iOS version

Fix UVLens on iPhone unable to connect to server/internet connection issues::

To resolve UVLens network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix UVLens black/white screen (blank screen) on iPhone:

Follow the UVLens iOS app troubleshooting guide Here →

UVLens Android App Issues and Solutions

Fix UVLens not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent UVLens app issues:

Force Stop the UVLens App
1. On android, goto "Settings" » click UVLens app. » click "Force Stop".

Update UVLens to the latest version on PlayStore

Clear UVLens App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "UVLens app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch UVLens.

Fix UVLens unable to contact server/ UVLens internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click UVLens » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got UVLens » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch UVLens on android.

Solve UVLens black/white screens issue on Android:

Follow the UVLens android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Spark 64 Ltd, developers of UVLens.

Verified email

Contact e-Mail: [email protected]

About this app

Exposure to sunlight’s ultraviolet radiation (UV) can damage your skin, cause sunburn and increase your risk of skin cancer. this app shows you when you need to take care and when you can safely enjoy the sun. The this app app is being developed by the team at Spark 64 Ltd, a company making products to help people live healthier outdoor lives. Find out how long you can spend in the sun without sunscreen by taking a personalized skin type assessment. Discover how your sunscreen protects you, and get reminded to reapply. See the current UV and your burn risk right from your home screen. See the UV index forecast for the day and when it’s safe to be outside. Contact us at enquiries@spark64.