Contact Spotify Support

I have another podcast that I years that I’ve left the one I’ve had for years. I wanted to try something that had more ways for me to communicate with other people so this seemed to like the perfect app! Used it for the first two days it absolutely loved it until I recorded a 30 minute segment someone called me and it’s basically stopped my segment I try to go in and edit basically re start the recording and somehow it got deleted whenever I went back to check it. I’m not a fan because it does not pause your segments if someone calls you or anything like that so if you’re in the middle of the segment and someone calls you or you get some type of notification or anything it will stop and asked to be published Therefore you’re not able to restart it so it’s a waste of time. You’re just gonna have to basically restart your whole show. That just made me delete the app. I have so many calls coming in a day so I really look for a app that will pause so I can just restart my segment you cannot do this on here I’m so heated I wasted my time....

Let me just say I do love anchor and what has done to my podcast and helped me do what I’m doing, been with them since I was only able to do 5 min episodes. But for several weeks now there has been constant updates I would say or crashes on the site and app, in which has been messing with my releases of my episodes. I got an email back saying there was an update going on in which I was unaware, but then it happened again and then the following week again and as I’m writing this review it just happened again. I don’t mind the update but it would be nice to let us know when it will happened so I can plan in advance to release the episode or schedule it in time instead of just not being to be able to do either. This has interrupted my consistency of my release dates in which I was force to choose other days but it happened to me again today. I’m only writing this review because with this pandemic I don’t get an answer until like two days later, I would appreciate at least a little knowledge on this part. Besides that anchor has most definitely exceeded my expectations on my podcast so I hope this will keep on going. Thank you

This app in general has a great interface and is intuitive to use. However the developers are missing a CRUCIAL OVERSIGHT, which is record with friends. Why do I need to initiate ONLY on the app and invite my friends? Why can’t we do this exclusively through the web browser or app on PC and Mac?! We both have studio grade microphones and now only one of us can use it, because the other is forced to use abysmal phone mic audio. Not to mention the process of inviting a friend seems to only connect with luck and hope. We tried multiple times to connect, at least 10 times and only 2 of them were actually successful, but then one disconnected itself, despite strong internet on both sides of connection. REALLY dissatisfied with how the app handles podcasting with a friend. It’s utterly absurd how difficult and compromising it is to do something as simple as record a podcast with a friend online.