Contact Sheytoon Support
Company Name: Sheytoon Inc.
About: With thousands of successful matches made weekly, Sheytoon is the leading
platform for building connections throughout the Persian community.
We’re
building relationships across the world.
Sheytoon Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Sheytoon. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Sheytoon. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Privacy & Terms:
https://www.sheytoonapp.com/privacy-policy/
https://www.sheytoonapp.com/terms-of-service/
Read 12 Customer Service Reviews 😭😔💔
hello I've been using the app for a while, but it was accidentally deleted from my phone. I reinstalled it and uploaded my photos, but I'm unable to access the app. Even though my photos are authentic, I'm still on the waiting list. It's been a week and the issue persists. I'm a frequent customer and make a lot of purchases. I would greatly appreciate it if you could resolve this issue with the app. Thank you.
You guys charge me last month two times and now my Sheytoon app doesn’t work please contact on my cell phone number to verify I’m your member for last five months619-994-2926. Thanks
Hi I pay for one week for sheytoon I bern keep charging from Sheytoon web sit Charges 6/9 $31.79 $ 21.19 and $5.29 and today again I got charge $21.19 I need my refund Shahram
I’ve been on the app for weeks and not a single like anywhere. Do you preview profiles before it’s shown to other people or what’s going on. KR
Hello, Quick Q. If someone deletes there account are you able to trace their name down?
I have been married, and I want to remove my info from the app. could you help me please? Can I have your customer service phone number? Thank you Best regards, David Binesh
Hello this is milad almost 4or5 months Sheytoon app take withdraws money from account even cant Use app l need help and figure up my phone number 8182976602 please as soon as you can call me thanks
I am hereby requesting to cancel my Sheytoon account subscription. I have already requested a refund from my Apple payment account. Regards, Alan Gahari. 04/21/2021
I want cancel my bank account from app but I don’t know how can I do that every week they took money from my account I don’t want it I want to cancel tnx
A dating app with no location!
by Revewer2020
Dear developer,
Just tell me what’s the use of a dating app that doesn’t show the person’s location?
You see someone but you have no idea if they are in Los Angeles, Vancouver or Italy!
Is it THAT difficult to show user location?
It’s the basic functionality of any dating app.
Just imagine Uber without a location. This is that bad if not worse.
Update
———-
Dear developer,
You keep asking people to send you emails.
What I’m talking about is a generic and basic issue of the app and has nothing to do with me or how I use the app. Here’s the complete bug report for your convince.
Hopefully, you can fix it with your next update.
Bug Description:
There is no location in the majority of user profile. Some people write it themselves in the description but the app itself doesn’t give a clue where the user is located.
How to reproduce:
Open the app as a user and swipe on some user profiles. You’ll see that they don’t have a location.
Acceptance Criteria/expected outcome:
Open the app and swipe on some users. The user’s location should be visible somewhere in their profile.
Priority: High
Update 2
————
Alright. Based on your response, it looks like you intentionally hide the user location hoping your app users get more matches by not knowing where the other party is.
This means you have no respect for the people’s time and will. You only care about increasing your user engagement.
Fooling people blatantly for monetary benefits
by Arefasghari
The whole purpose of a dating app is to get to see the person you match with online in real life and build a relationship that can possibly last.
This app removes the location and distance from profiles and it literally trying to randomly match some people that probably live even in different continnets just for the sake of having more signups and selling people the big lie of finding someone in the app that can be more than a virtual guy/girl for youself. This is a completely scam platform that runs solely for financial purposes.
Useless, overpriced & pointless app
by Bakerella.london
Whoever built this app clearly only had one goal in mind- make money. The app is slow, poorly executed and you have no idea where anyone lives unless they actually state it in their profile. Local to this app mean someone who lives in a different country! You have to pay to see who is nearby you??? You get 5 likes a day on the free version. The developers are greedy and really have no idea how to build a worthy decent platform for Iranians to meet. Instead they implemented stupid questions such as your favourite food & charge extortion prices for an app worse than Tinder.
Have a Problem with Sheytoon? Report Issue
Why should I report an Issue with Sheytoon?
- Pulling issues faced by users like you is a good way to draw attention of Sheytoon to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Sheytoon customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Sheytoon.
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