Contact Clipp Support

by Cassied62296

If you like couponing and saving money just like I do, this is NOT the app for you. I have been using Local Flavor for a while and loved it. They do have many great deals to offer. Unfortunately, when a small problem arises they fail to solve it. I bought two certificates for the same restaurant. When I went to redeem the one certificate, it said “already redeemed.” I had just bought this certificate so there was no possible way. The waitress and I then opened up the other certificate and the same thing happened. The page glitched and then said “already redeemed.” The restaurant told me that there was nothing they could do but contact the company I purchased them from. I contacted Local Flavor and they told me that I “definitely redeemed them and that I needed to take it up with the merchant.” They have continuously denied the fact that it is an error on their part and will not refund or give me my certificates back. So now I am down two brand new unused certificates and the money I paid for them.
If you don’t want the same thing to happen to you, stay away from this company. It is very disappointing and unfortunate that their customer service team would not work with me and make things right.

by Ooosndbrbrbdnnd

Beware that many businesses don’t honor these (Example-Il Forno in Deerfield, Illinois). My husband purchased one through local flavor and they kept saying it had been used (which it had not). Lao also flavor checked and it looked like it was “used” the evening and exact time we attempted to use it.
We kept our receipt showing we weren’t given our discount and that we paid the full amount, but we had no recourse. That was the last time we purchased anything through Local Flavor. It’s unfortunate, because we both have the app and have used it many times, but now that I know we have no recourse for being compensated when a vendor is dishonest we definitely won’t be using it again. Basically, if you’re willing to roll the dice to throw money away this can be a good deal. I’m not willing to that.

by TheresaTMA

I have tried to contact Clippers regarding an offer I purchased but have not gotten response. I purchased an offer for bowling, when arriving at facility I was told I could not use it at that day and time even though there were no restrictions written, besides no double discounts which I was not. Since I could not use that I requested to buy a pizza using the coupon “Friday 5-7” (not sure on time but I was there during the correct time), I was very rudely told “No Clippers Coupons at this time”. I pointed out the specific day/time advertised. She took my phone and brought it to the manager (who was bowling) and spoke awhile. She came back and reluctantly honored it.