Contact Stride Support

by Rodney Big Bottom

Hi there developers, I made this review to bring attention to you guys that there seems to be a HUGE bug in this app currently..
so just yesterday I got recommended to use this app for mileage tracking purposes from another platform that I use. The process went that I clicked the link in That app which brought me here to the app page, then I downloaded this app, opened it to create a profile then out of no where, the app just.. crashed. And so it took me back to my homepage where I clicked it again to relaunch and it, crashed again.. and again and again.. so I think "hmm" and tried to simply uninstall and reinstall the darn thing and the problem persists. This time it doesn't even let me make it to the loading page to create a profile. it now just crashes the very instant I click the app..
now that was yesterday, which brings me to today where I attempt again hoping it'll work. I check the app compatibility at the bottom of your page and my phone is surely up to speed with it being on update 14.3.. so I'm not exactly sure guys. Seems like something you should handle quickly as I'm sure I'm not the only user experiencing this issue. BEST REGARDS ALL! too-ta-loo

by Brandcast74

The app erases mileage. On numerous occasions it shows mileage and money saved using the app then a few hours later shows a completely different amount that was less than what was shown a few hours before! It also logs imaginary mileage after I end my session and completely shut down the app by double tapping the home button and swiping up on the app. When I go to use the app the next day, it shows that it is tracking mileage, even though the night before I stopped tracking and properly shut the app down. It's like I have a magic iPhone that leaves my bedside table and turns the app on on its own and takes a journey. Apparently my iPhone can fly like Peter Pan because the map shows straight lines like it doesn't follow roads. Beware of this app. Especially if using it for tax purposes. If it can't even do the basic task of tracking mileage correctly, would you use stride for any other services they provide? Hey stride, how about getting the 1 thing down first before offering other services like finding health insurance! The only thing this app Strides for is failure!

by DSA344

Update to original review.

Gave the app another try tonight and once again, halfway through my day, it stopped running in the background and caused me to lose miles. Even with me routinely switching back and forth to it to make sure it was still running.

Original review: I’ve been using this app for about a month to track Uber Eats mileage. Thought it was great until yesterday when I noticed that the little map of your miles it produces didn’t show a large portion of my deliveries. I checked Google Maps Timeline and it did show my entire route, plus 25% more mileage. Stride had failed to log a lot of miles, but interestingly it logged the proper amount of hours. Now I’m going to have to review the past month of miles to be sure. Waste of my time and destroys my confidence in this as a reliable business mileage tracker. Should probably just stick to a mileage log where I input my miles.