Contact MedCalX

Contact MedCalX Support


Company Name:

About: MedCalX is a tool that enables medical professionals to easily use complicated
medical formulas, scores and classifications. 20 years of experience developing
this tool for mobile platforms makes MedCalX the leading medical calculator,
with an unparalleled user interface and powerful features.


 
  2025-11-06

MedCalX Customer Service πŸ’’

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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit MDCalc Medical Calculator Website

Privacy Policy: https://www.mdcalc.com/privacy-policy

Developer: MD Aware, LLC





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3 Most reported problems πŸ˜”πŸ’”

3.7 out of 5

Missing a lot of stuff

2022-04-27

by Jon8463958

App looks great but scores are not updated often. Many basic scores and outcome metrics are missing and not there. I open this app, look for score, find it’s not there, and then open MDCalc instead.

Great app but

2022-05-04

by Nk567

It's a great app but it's not restoring my previous purchase unlocking the formulas.
As soon it is fixed I will rate 5 stars

Doximity Unlock doesn't work

2022-05-11

by Chourico15

The app was recommended by fellow medical students. One of the options to get the premium version is to create a doximity account within the app. I did so and it never unlocked the premium version. I tried using the contact us link within the app and it endlessly buffered. Might be a great app if it worked like it says it does.

Update: finally managed to send a message to app support and it's been 4 days with no response


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Have a Problem with MedCalX? Report Issue




Why should I report an Issue with MedCalX?

  1. Pulling issues faced by users like you is a good way to draw attention of MedCalX to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MedCalX customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MedCalX.


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