Citizen app not working? crashes or has problems?

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I have a problem with Citizen

Are you having issues? Select the issue you are having below and provide feedback to Citizen.



⚠️ Most reported problems ⚠️
Something else
90.0%

Crashes
10.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Citizen Problems 🔥

- no way to filter events

- no alerts to prompt user to check phone when receiving a text message

- deceptive premium safety service/protect service with no verification

📋 9 Reported Issues:

L
Liz 2023-10-29

The search and account icon are so far in the corners I can’t push them to get to the respective screen

F
Frank Horvath 2023-07-31

My app did not update to show registered offenders in my area. My wife's did, as well as my friends......what do I have to do,? I uninstalled twice.....updated my phone, still nothing.

L
Linda Protzman 2023-02-23

My family no longer receives any alerts in our area. Charlotte Nc. I know what's going on in LA and NY though.

M
Michael Moody Jr. 2022-10-07

Not Working,It’s Crashing.

M
Martha Barela 2022-09-01

cannot download app,Message says,app not combatible with my device. I had the app for ay least 2 years before this incident.

M
Michael Grant 2022-06-14

My location is not up dating.

S
Shari Likovic 2022-04-18

I don’t get notifications anymore every thing is turned on for notifications.

J
John Preston 2022-03-31

Im using Citizen app on an Android Moto G Stylus and havent had any issues in the past until recently. Whenever I open the app and try to view incidents in my local area, the map that appears on my screen doesnt show the streets in the map -it only shows a blank, black background, with red dots indicating where the incidents have occurred. However, when I try to zoom in on the map to see the exact location, the streets (like the actual lines in the map and the labels for the street names, etc.) do not render.

S
Scott Snyder 2022-03-24

I can't get past the page that offers you the opportunity to upgrade to PROTECT. Says swipe right to opt out....swiping right does nothing. I can't get past that page, and can't see my indecent alerts.

Showing 1-9 of 9 reported issues:

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