Lylli app not working? crashes or has problems?

Lylli Status

Last Updated on 2024-09-19 by Boksnok Forlag AB

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Summary of Lylli Problems 😠👌🔥

- The app takes a long time to open a book on regular Wi-Fi, which can be frustrating for users.

Have a Problem with Lylli: Tusentals barnböcker? Report Issue

Common Lylli Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Lylli app on iOS and Android devices. Solve all Lylli app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Lylli iPhone Issues and Solutions

Lylli iOS app crashes, not working, errors
Lylli iOS app network issues
Lylli on iOS has black/white screen

Lylli Android App Issues and Solutions

Lylli has errors/crashing/not working
Lylli server network connectivity issues
Lylli has black screen

Lylli iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Lylli app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Lylli app crashes or not working on Iphone (iOS):

Close and restart the Lylli app on iPhone
Update Lylli app to the Latest Version for iOS
Uninstall and reinstall Lylli iPhone app
Update your iPhone to the latest iOS version

Fix Lylli on iPhone unable to connect to server/internet connection issues::

To resolve Lylli network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Lylli black/white screen (blank screen) on iPhone:

Follow the Lylli iOS app troubleshooting guide Here →

Lylli Android App Issues and Solutions

Fix Lylli not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Lylli app issues:

Force Stop the Lylli App
1. On android, goto "Settings" » click Lylli app. » click "Force Stop".

Update Lylli to the latest version on PlayStore

Clear Lylli App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Lylli app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Lylli.

Fix Lylli unable to contact server/ Lylli internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Lylli » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Lylli » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Lylli on android.

Solve Lylli black/white screens issue on Android:

Follow the Lylli android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Boksnok Forlag AB, developers of Lylli.

About this app

Tusentals inspirerande böcker med röster, ljud och fantastiska illustrationer för en roligare läsupplevelse. Boksnok väcker barnens läslust i en digital värld. Obegränsat med fängslande barnböcker! Testa kostnadsfritt och upptäck allt från nya favoriter som Babblarna och Greta Gris till klassiker som Alfons Åberg och Pelle Svanslös.