Thomann Status

Last Updated on 2026-05-07 by thomann code & cookie factory GmbH

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Most reported problems

Account

50.0%

Not working

50.0%

- Currency conversion not available for all regions on the app

Common Thomann Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Thomann network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Thomann App
1. On android, goto Settings » Thomann » click [Force Stop]

Clear Thomann App Cache and Data:
1. On android, goto Settings » Apps » Thomann » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Thomann.

On android, goto Settings » Apps or Manage Apps tab.
Click Thomann » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Thomann » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Thomann

E-Mail: [email protected]

Website: 🌍 Visit Thomann Official Website

Privacy Policy: https://www.thomann.de/gb/compinfo_appPrivacy.html

Developer: Musikhaus Thomann

Nov 17, 2025, 06:25 PM
a AndroidOS user from Lyon, France reported problems with Thomann : Not working
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