Thomann Official Status

Last Updated on 2025-05-02 by thomann code & cookie factory GmbH

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⚠️ Most reported problems ⚠️

Not working

100.0%

24 hour clock ⏰

- Currency conversion not available for all regions on the app

Common Thomann Official Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Thomann Official network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Thomann Official App
1. On android, goto Settings » Thomann Official » click [Force Stop]

Clear Thomann Official App Cache and Data:
1. On android, goto Settings » Apps » Thomann Official » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Thomann Official.

On android, goto Settings » Apps or Manage Apps tab.
Click Thomann Official » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Thomann Official » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Thomann Official

E-Mail: info@thomann.de

Website: 🌍 Visit Thomann Official Website

Privacy Policy: https://www.thomann.de/gb/compinfo_appPrivacy.html

Developer: Musikhaus Thomann

Mar 01, 2025, 08:29 AM
a user from Harzgerode, Germany reported problems with Thomann Official : Not working
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