Thomann Reviews

Q: Is Thomann Safe?

Thomann: Discover Music Gear is very safe to use. JustUseApp Safety Score for Thomann is 88.5/100 This assessment is based on our NLP analysis of 172 user reviews.

Published by thomann code & cookie factory GmbH on 2026-05-07

🏷️ About: The Thomann app is an international app that offers over 110,000 products, unbeatable deals, loads of videos and high-quality audio examples, instant notifications, reviews from independent professionals and confirmed buyers, personalized customer center, helpful technical guides, and much more. The app allows users to access their synced shopping cart and wishlists across all devices and platforms. Thomann is Europe's largest retailer of musical instruments, studio, lighting, PA equipment, and accessories.

Rating 4.9/5

Safety Score: 88.5/100

Legitimacy Score: 176.4/100

Is Thomann Safe to Use?

We Investigate the app owner's website (Thomann.de), verify their legitimacy, and uncover hidden scams and complaints.

Overall Customer Experience 😎

😎 Positive experience

47.1%

🫥 Neutral

46.8%

🤬 Negative experience

6.1%

~ from Justuseapp.com NLP analysis of 172 combined software reviews.

Is Thomann Safe?

Thomann: Discover Music Gear is very safe to use.

88.5/100

Safety Analysis »»

Is Thomann Legit?

Thomann: Discover Music Gear looks authentic and legitimate.

176.4/100

⚠️ Share your Experience & Warn Others

Summary of Customer Reviews (Takeaways): 💎

- Easy to use and well laid out

- Provides all the necessary tools to choose and order items

- Offers express international shipping through UPS

- Fast shipping and delivery

- Decent prices for products

- User-friendly interface

- Convenient for purchasing musical instruments and equipment

- Reliable and trustworthy online shop

Read 9 Customer Service Reviews 😠💢

4.9 out of 5

How to switch to usd currency

by Damndude73

I like going to this app on my web browser. I can switch it to US currency there. I don’t see that on Thomann . Fix that and I’ll purchase using Thomann instead.

Simple, and easy to use

by Lowell Zapata

I live in the UAE, and this app is my go to for all my music needs. I used to call, but now, either app, I can select an in-stock item, click express UPS international shipping, click Paypal, and I'm done. 5-7 days, I have my guitar. Love it.

App

by Karsells

First time user. Easy to use, gives you all the tools to choose and order the item you want. Informative and well laid out.

Works great from the US

by Billy C Walrus

I live in the US and have had no problems finding what I want and placing an order.

⚠️ Share your Experience & Warn Others »

Easy to use

by Elod Bajrami

The best online shop App. Easy to use and very comfortable.

Glen

by 2KANCHU69

A convenient way for me to spend my retirement/children’s inheritance!

App

by Eric Haney

Very user friendly. Love Thomann !

Great app

by GN4TE

Everything I need at a decent price, and fast shipping! A+!

Great app great store

by BigRalphN

Best place to buy from this app

Is Thomann Safe? 🙏

Thomann: Discover Music Gear is very safe to use. JustUseApp Safety Score for Thomann is 88.5/100.
This assessment is based on our NLP analysis of 172 user reviews. Combined with the app store average rating of 4.9/5.

Safety Analysis

93.8% of users say app is safe 👍

93.8%

4.4% of users have some concerns ⚠️

4.4%

1.9% of users say app is risky 🚨

1.9%

Is Thomann Legit? 💯

Thomann: Discover Music Gear looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Thomann is 176.4/100 .
This conclusion is based on analysis of 172 user reviews.

🔏 Privacy & Data Safety

Thomann collected the following data from you:

Data Used to Track You:
- Purchases
- Identifiers
- Usage Data
Data Linked to You:
- Purchases
- Financial Info
- Contact Info
- Search History
- Identifiers
- Usage Data
Data Not Linked to You:
- Diagnostics