Contact Pet Monitor VIGI Support

by Motopunks

I’ve got 2 old iphone 5S’ I decided to use as security cameras (nothing wrong w them/like new). Bought this app. Shouldn’t be a problem right? Nope. The app stops working (after 8-24 hours) on both iPhone cameras, making this app useless. I set all the settings to what is stated are required. I’ve updated, restarted and tried just about everything I can think of that might be causing the fail. Contacted the developer; got back to me with no helpful insights. If you’re developing an app that you are charging people for, then you should have a better grasp of phone settings and how they interact with your app to troubleshoot all the phones that are able to run the app. Of course we’re using old iPhones, we’re not using new ones. Otherwise, I’d just buy a security cam system (it would be cheaper). This is kind of the whole point; a 2nd life for these phones. As a developer you should also express some kind of intellectual curiosity about problem solving, as I’ve experienced professionally with apps. Otherwise, you are just an amateur (this instance) and your app should be free.

by TraceyLWolf

This needs some fine tuning before it’s a 5 star. How about multiple select and delete all option to delete all the photos in the activity log. Also, changing the password took 6 tries before it actually worked. I also don’t see where I can add on devices. Also, under the devices section, there’s nothing there - not even my own devices that I am currently using. The monitor and camera seem to work fine - just fine, not great. It would be great to be able to auto-focus and have different filter option for lighting situations in the space I’m monitoring (due to windows and sunshine, etc.). The talk back button didn’t work well at all and I had both devices on full audio. It would be great to take pictures in real time of monitoring - if that is an actual option offered, that too didn’t work for me. I’m using this to monitor my senior dog who has an autoimmune disease so it’s important to have a good app that has versatility. This one is just ok - also, the time between when my dog moved and when I got a motion alert was extremely lagging.

by BaileyJax2

I have used this app for a few years now. First I had a sick pip and now I have a new puppy. I love that I can watch my dogs while I am at work. However In the last few weeks tho the camera seems pixelated with moments. Its not in focus at all when my dogs move. I have did all necessary updates on both devices. I have restarted both devices and nothing seems to help. I used to love this app but now it seems to not work as well as it used too. Totally disappointed. Maybe have to think of changing to another.