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I downloaded the app because my grandchildren were spending the weekend with me and I no longer have a baby monitor. My plan was to keep the app for future visits. The first night the app cut out every fifteen minutes and had to be restarted. The second night it cut out at least once an hour. I gave up and turned it off since everyone was asleep, but then I couldn’t sleep soundly because I couldn’t hear when the baby awoke. And then I come to find out I was double billed on top of it not working. I canceled my subscription and deleted the app. The developers believe that I am a competitor writing a bad review to hurt them so they “reported me to Apple”. Definitely not a competitor. I am a 63 year old grandmother of five who is just ticked off that I paid for an app that wouldn’t stay connected and that the developers take no responsibility for. I have since deleted the app and bought a monitor so I can have peace of mind when the kids visit.

This is by far the worst purchase ever. With the frequency that they come up with bug fixes, it should at least work for 10’mins a day. But nope, it just doesn’t. The frame freezes, the app crashes, you reverse the camera once and the baby unit is stuck for good, i am still struggling to understand how does the sound sensitivity work here, you reduce its super sensitive, you increase the bar and it’s still the same, there’s no middle ground. You switch on the light bulb to check on the baby and it gets stuck, stand with both the units in hand and switched on and it still says waiting for parent unit to connect. It just about worked well in the free trial but i still went ahead and bought it for a full year- bad idea!!

I downloaded the app and selected the option for being a free user of their app. I know they sell a premium version with upgraded features but I just needed it for a night. After setting it up and putting it in the babies room, my wife noticed in the morning that the “monitor” was no longer active because this wonderful company shut it off the very first night and said the free trial has expired even though there was no knowledge of that when setting it up. That is an utterly disgusting and unethical thing to do when you know parents are going to rely on your app. There are ways to make money and I understand this is a business, but when you pull stuff like that, I wish nothing but bad fortune on this company.