Contact Inkitt Support

by MonaL16

Alright, I love love love the stories on the Inkitt site, and I love that (as of June 2020) the stories are free (one of the reasons I stopped using Wattpad is that it was a free space for authors to share their work when I started and then slowly started adding monetization, even without the knowledge or consent of the authors and without paying the authors for the ads they were placing on our stories without us allowing them to)
HOWEVER this app is a MESS. It glitches all the time, randomly freezes, goes black, shuts down. It takes forever to load anything and it’s incredibly hard to find stories aside from the same 5 that the app seems to always have in the recommended for you section. I’d love to read more, but can’t find any stories I haven’t read. Now I don’t know if it’s because there aren’t any more stories on the site in the genres and tags that I’m searching or if it’s bc of some algorithm that makes it hard to find them. I’m going to give reading online a try, simply because I am so frustrated with this app lately that I just don’t even want to use it anymore.

by Small Hobbit

Another issue that would be a bit more useful if they fixed (I’ll email support about it) apparently Apple’s TTS doesn’t work with the app which can make it very difficult sometimes with reading some stories. Yes, I know, TTS technically isn’t “reading” a story, but I’m dyslexic and when some of the stories are more walls of text it is a bit useful to be able to fall back on something that can read for me. I can kind of understand why it may not be coded to use it, but I can use TTS on the site fine. I would prefer using the app for reading, though.
While trying to view my own story in reader view it sends me to my browser saying I need to download the app I’m ALREADY USING to continue viewing the story I’m TRYING to view in the first place. Guess I’ll just use the website, instead (for that matter, why doesn’t it just send me to the App Store?) Oh, another not so major issue is when I paste my story chunk over it doesn’t reformat as well as it does on the website (for some reason on the website it’ll properly space the paragraphs, but in the app it turns into a wall of text, which is what I was afraid of) If you’re a writer using this I’d suggest sticking with the website and just reading with the app (though there are issues with that as well)

by 쎀이

This app is very nice and I personally like it as a reading app, but I generally don’t like it when it have to login in your account. It’s a basic thing and I know that because I’m not dumb, but connect the devices that aren’t a computer with any device. I started my account on a ipad and I wanted to write a book. Though I soon to realize you have to write it on a computer. I was okay with that because I have a computer and some apps prefer that, but I forgot my password (since it was a long time) and I tried multiple times to login. I finally clicked “forgot password?” And they did email me the link, but almost all of it say it couldn’t find my account. Then, I received a working link and I wrote in my new password and when I came back to my computer—typing the same password I wrote on the received email— they told me I did something wrong. I don’t know why it won’t let me in which I want the developing team to fix because when I try to do it, they would either give me a new account (which I didn’t wanted) or I did something wrong with the signing in part.