Guesty For Hosts Reviews

Guesty For Hosts Reviews

Published by on 2024-04-08

🏷️ About: Guesty For Hosts, previously Your Porter App, is an intuitive & affordable app to manage short-term rentals on-the-go. The only mobile-first rental management platform of its kind, Guesty For Hosts was built to enable hosts & small-scale property owners to access our full suite of tools in the easiest way possible.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
59.0%

😎👌🔥 Positive experience
26.0%

🙄💅🫥 Neutral
15.1%

~ from Justuseapp.com NLP analysis of 147 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy to use and set up

- Automated messages and auto review function

- All messages go through Airbnb messaging system

- Price friendly



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

3.1 out of 5

Wanted to love it, customer service not good

2022-05-23

Guesty was working fine for me for the first two months. Now, the calendars not syncing up property and it’s taking Guesty customer service over 5 business days to even get back to me about it. This is valuable time where I can lose money and guests. I don’t see myself keeping this much longer.

Decent app with poor upgrades

2022-06-24

Overall GuestyForHosts works decently well. My biggest problem is that they have rolled out new interfaces with Airbnb that do not work. Also as far as product improvements expect very little. GuestyForHosts has barely changed in the year that I have been using it. The income reports are archaic and don’t make sense and the user interface is from the 80’s.

Customer Service is lacking

2022-07-25

I like system enough but it has its flaws.
One of them being integration with VRBO’s calendar can’t completely match up with how far out you want people to be able to book. Another issue is the messages for cleaning crew aren’t clear and the wording is confusing. The real problem with GuestyForHosts comes with the customer service or lack there of. Eva and Emily B. act more like they are serving you fries at a fast food chain as opposed to helping you troubleshoot an app for you business.

Not quite sold yet

2022-08-26

We were looking for an intuitive platform toy manage our Airbnb. This has a lot of functionality in that but lacks in a few areas. We love the income reports and scheduled messages. The inability to reach customer service immediately is frustrating as that is necessary at time when running a short term rental. Syncing the calendars when we added another listing cost us hundreds of dollars because dates opened up at a lower price when a previous guest cancelled. This could have been avoided if we were able to talk with someone when setting it up. We will try for a little longer but can’t say this will be our forever platform management app.

The app has unacceptable bugs!!! Please fix it ASAP!!!

2022-09-27

From 31st of December GuestyForHosts doesn’t probably work and allows double bookings to happen when the calendar is blocked and the dates aren’t available. This course a lot of issues with a Airbnb and penalties for host cancellations. Please fix it ASAP. Also in the listings where I have a instant book on it’s been turned off by GuestyForHosts and in some of the listings vice versa.

Will not allow me to set up an account

2022-10-28

I downloaded GuestyForHosts on my cel phone & iPad & it wants me to sign in to an account (which I do not have because I just downloaded GuestyForHosts ). It did not give an option to create an account. In order to establish a new account I had to visit the website to set it up. Need to add setup options to app.

It’s not fully functioning yet

2022-11-29

I like what this channel manager does, but it’s not fully functioning yet and they are charging a high price for a not fully functioning website. I hate how slow it scrolls when I’m trying to do something, there are glitches that are frustrating. And it doesn’t seem like there is a way for me to manage and change prices on Houfy from Guesty. For that reason I went with another channel manager platform because I couldn’t accomplish what I wanted to do.

Update

2022-12-30

The old version was easier to use and navigate even though I have been using it everyday. It seems the calendar should be the way it was before

Intuitive, useful, and user friendly

2023-01-31

No words can explain how useful GuestyForHosts is and how warm are everyone in the customer service.
Furthermore, GuestyForHosts is easy to use, extremely intuitive.
Jose
Miami

Love YourPorter!

2023-03-04

GuestyForHosts is super easy to use. It has helped me manage my vacation rental business tremendously and they have fantastic customer support. They are constantly making improvements to GuestyForHosts as well.

A great tool!

2023-04-02

Your Porter does a great job of consistently adding new product features and responding to customer support emails whenever we reach out. I would definitely recommend GuestyForHosts.

Easy message automation

2023-05-04

We use porter to help us manage 3 rentals. The messages are easy to setup and really save a Lot of time. There are many customizations you can choose and it really makes a difference.

Love this app

2023-06-04

GuestyForHosts is such a time saver. My “thanks for booking” and my pre-arrival messages are all automated, so I don’t have to remember to send them. Worth it for that alone (I only have one listing so I only use the automated messaging feature). Highly recommended!

Such a GAME-CHANGER for my business!

2023-07-06

We have been using the platform for quite some time now and it has been an amazing tool for streamlining our short-term rentals. Their automated messaging features save us countless hours per week. Highly recommend!

Top Notch to Manage STR

2023-08-06

I’ve been using GuestyForHosts for over 3 years to handle over 95% of my guest communications, schedule my cleaners, manage my calendars, handle direct bookings, review my guests & lots more all in one place. Very affordable to use and top notch customer service if a very rare issue with app comes up.

Great product

2023-09-07

We have only been using YourPorter for a week now, but so far it’s been great. Our calendars are syncing seamlessly, messages are being sent to all our guests and the auto-review feature is great. As we go forward and learn about more features with GuestyForHosts I’m sure it will get even better!

Save me hours of time!

2023-10-09

I love the automated messages and auto review function. It saves me at least 2 hours of time every week. It also give me peace of mind that I don’t be have keep track of reviewing each guests (unless they are really bad!) this feature along worth the fee!! I highly recommend GuestyForHosts.

A well thought out app

2023-11-09

I had used other apps to manage my Airbnb listings and this is the best one by far. What I like best is that all messages go through Airbnb messaging system so my response rate score is now perfect. I especially like their auto response when I get an inquiry or booking. I never worry if I have failed to respond within 30 minutes because GuestyForHosts says 100% reliable for me.

Yourporter app is the best!

2023-12-11

I manage ten short term rental units on Airbnb for my investment portfolio. That would be impossible without a management system. YourPorter was the third one I tried and the one I stayed with. After spending countless hours trying to use other systems and being frustrated I found YourPorter while searching for easier alternatives.
After I signed up I was up and operating in a short time from my phone. Something I had not accomplished after a lot of trying with the other two systems
I found GuestyForHosts to be very easy to use and set up plus very price friendly. You should not need to pay for set up, it should be easy enough to do yourself and YourPorter is that easy.
Overall I would say start here and you will not be sorry.
They are improving all the time and they keep it’s simple use as a priority.
After five years of hosting several thousand room nights per year I am a big fan of GuestyForHosts.

Porter App - Easily manages my Airbnb

2024-01-11

The Porter app has been instrumental in raising my Airbnb rankings. The auto templates have really come in handy. User friendly interface and great review templates are customizable and you can set them up to trigger at certain times during and after their stay. I love it!

Terrible experience since last update

2024-11-21

Can’t revise rates on iPad and issues with down time. Also, something was done to where now when I look at my VRBO app it shows all booked dates as AirBnB (even VEBO)so it shows as conflicts. If you remove the AirBnB iCal sync then the AirBnB just shows as blocked. I never touch the syncing of these calendars so it is definitely something that was done on YourPorters end.

I don’t know what you did but you have some bugs that need to be addressed ASAP.

We reached out for tech assistance and it was acknowledged there was an issue with iPads.

2 stars because when it is up I can still adjust rates on my phone...Please get an update out to fix these issues!



Is Guesty For Hosts Safe? 🤗🙏


Yes. Guesty For Hosts is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 147 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.1/5 . Justuseapp Safety Score for Guesty For Hosts Is 30.6/100.


Is Guesty For Hosts Legit? 💯


Yes. Guesty For Hosts is legit, but not 100% legit to us. This conclusion was arrived at by running over 147 Guesty For Hosts User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Guesty For Hosts Is 48.4/100..


Is Guesty For Hosts not working? 🚨


Guesty For Hosts works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Guesty For Hosts? Post a Review




Features

The only mobile-first rental management platform of its kind, Guesty For Hosts was built to enable hosts & small-scale property owners to access our full suite of tools in the easiest way possible.

Guesty For Hosts, previously Your Porter App, is an intuitive & affordable app to manage short-term rentals on-the-go.

  Customer Service/Support
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LOCASOFT BV

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