Are you having issues? Select the issue you are having below and provide feedback to My Bright Day.
- The most recent update does not work properly.
- Screen often freezes in strange sizes or with notes floating over other squares.
- Filter opens constantly.
- Cannot communicate with the teacher after drop off.
- Pictures are so tiny so have to open them all one by one.
- Unable to create or access account.
Complete guide to troubleshoot My Bright Day app on iOS and Android devices. Solve all My Bright Day app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Bright Horizons CC LLC, developers of My Bright Day.
My Bright Day is an easily accessible mobile app that will allow you to learn about your child’s day in real time – via smartphone, email, or web. Teachers will provide updates throughout the day (remember; the children’s safety is our first priority, so updates will be made as time allows). Look here for What in the World Happened Today (WITW), your child's learning documentation, as well as care events for our younger children. Each morning, simply enter pertinent information (how well your child slept and ate last night); and go. The My Bright Day app provides seamless communication with your child’s teacher. Find all of the information you’re used to – about naps, bottles/meals, diaper changes, etc. Your child’s daily report will be emailed directly to you and you’ll have access to a report history and photos/videos in MyBrightDay ’s Memories section.