Company Name: inSitu Mobile Software
About: inSitu Sales is an all-in-one mobile solution for field sales, consumer products
distribution and B2B e-commerce. The app and e-commerce portal offers mobile
invoicing, estimate and sales order creation, secure mobile payment processing,
digital product catalog, GPS sales route creation and tracking, territory
management, and integration with QuickbooksⓇ, SAPⓇ, FreshbooksⓇ, MicroSoft
ExcelⓇ, and XeroⓇ software.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of inSitu Mobile Software
E-Mail: [email protected]
Website: 🌍 Visit inSitu Sales Website
Privacy Policy: https://app.insitusales.com/inSituSignUp/legalShow
Developer: inSitu Sales
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by Snacks2017
The system has a heart attack constantly and the error screen appears like it is having a sever seizure all day long and you press ok then the error comes immediately back and the flickering of the error begins all over again. It is almost impossible to sync from the office because where the main connection is from because it always says can’t sync. The system on some invoices will not allow us to follow through with the completion of sale by collecting monies because it says something like the balance is greater or for the most part the balance doesn’t match the invoice. I forget exactly but it is on that guideline of just being screwed up. Customer service sometimes has difficulty figuring out what is going on and can’t help us..over all this is a very buggy, glitch bombed program and is very difficult to conduct business with. We are very upset that things are not fixed and this is an on going problem since day 1 and the tech do not seem to know how to fix anything. Very very very disappointed and disgusted with the service, program and that we have constantly fight with the program throughout the day to work somewhat close to the manor of what we need it to. On a grade school grading system where A is perfect....this program that we have to pay a monthly fee for gets a F- or actually it gets and Incomplete because it fails on every level. The program can be great to use if these problem can be addressed immediately.
by InSitu Fraught With Issues
Bottom line is if you have less than 10 reps, there’s easier ways to get done what you need to without frustrating your team with this shallow platform. While the top level design is there on functionality, there’s no depth to the solution. It’s fraught with bugs and team lacks accountability on resolving problems. They’re quick to point blame in other items like hardware or other things including that were the “only” ones that are experiencing the issue. Looking for alternatives as I’m 6 months in and can’t do this to our team any longer.
by MDtoKW
I’ve tried reaching out to them for help for the past 2 months with no emailed returned or phone calls. I’ve been a customer for over 3 years. I’m deleting my account at the end of this week if there are no returned calls.