Contact HealthView Support

by Know Each

I paid a fee for this app and now I’m being asked to pay a monthly / yearly subscription for this exact same features Ive already paid for. I can understand switching models but you can’t leave your previous users in the cold, either offer a free subscription for a year or offer an option to continue using app without the newer features. Do not remove features I’ve already paid for, that’s essentially fraud and a bait and switch. I refuse to do pay again for an app I already paid for, even for a few new features simply as I was never given the option to keep using the app I paid for.

by Anonmom

Hoped it would cover the bases for those of us looking to transition from FitBit to AppleWatch3, however, the app doesn’t seem to automatically update the info it’s supposed to provide -
Example: I’ve selected >HealthView> Total Calories to appear on the bottom of my watchface. To access this info I should only need to look at the watchface- but the app doesn’t update data unless I stop, launch the Healthview app on the watch, scroll thru the app and select/touch Total Calories, (along with ever other category of info I’d like to review on the watch) -only then is the info updated in the watchface...

It’s astho the app defeats the entire point of itself. I’m hoping we’ll be seeing some fixes to this substantial problem soon.

by Steph2000grad

I have been using this app for 2 years and loved it! I paid a fixed cost when I originally purchased but since the latest update, it has become a subscription service. I have already paid for the app upfront, but now have lost access to the full services I once had, basically being forced back to the free app mode. I have no way of going back to the original paid version I had before upgrading and am not willing to convert to subscription just to keep my access. Really wish there was a way to restore my previous vision of the app, even if I could no longer update. Very disappointed….