Contact MyUSMint Support

This app is worthless for online ordering Period. I have been ordering everything online for over ten years now. This app is the only app that has a 90% failure rate, not the buyer, the app. Because it is a Government Agency that is the seller, there is Zero responsibility taken on my many order Failures of the last 5 years, I’ve called and waited for almost an hour to have a Representative tell me “I don’t know why your order did not go though; you must have done something wrong 😑”. I surrendered, “UNCLE”; the stress & Frustration this app generates is now worth the perceived gain.

I got this app yesterday and am ready to delete it today. I selected “Most Popular” as one of the three home screen options and when I select it, it gives me the progress circle as tho it’s actually goin to open it, then stops and leaves me at the home screen. Then I was looking thru the coin catalog and the chat pop up window dominated the screen and I couldn’t cancel it because the pop up was too large for the screen and it won’t let me scroll side to side. So there’s no way to cancel it. My advice: use the website, this app isn’t worth your time.

I hate this app: it frequently crashes, then erroneously says to "check internet connection." Also, US Mint doesn't quickly update inventory available for sale so buyers are at a disadvantage compared to professional numismatists and dealers. For example, the 2016 gold mercury dime was never listed as available on the app until days after it was listed on the Mint's website, which sold 9,000 in 90 minutes just before Xmas. For the hobbyist taxpayer, that was a real scam because there was no pre-sale announcement and the product webpage was several clicks from the Mint's homepage.