Grays app not working? crashes or has problems?

Grays Status

Last Updated on 2024-09-18 by graysonline.com.au

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No current problems

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📋 2 Reported Issues:

Paul Francis Museth 2022-07-30

When I scroll on the app it shuts down. It is non functional on 3 x Android devices. I have contacted Greysonline via Facebook and they to give two figs. It a shame because I use Greys regularly to purchase items. Guess I'll have to look elsewhere. It has been 4 days with multiple deleate and reinstall still no result.

Jamie Jones 2022-06-03

I cannot login to app it says unable to connect with grays try again later Over and over

Showing 1-2 of 2 reported issues:

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Common Grays Problems & Solutions. Troubleshooting Guide

Table of Contents:

Grays iPhone Issues and Solutions

Grays iOS app crashes, not working, errors
Grays iOS app network issues
Grays on iOS has black/white screen

Grays Android App Issues and Solutions

Grays has errors/crashing/not working
Grays server network connectivity issues
Grays has black screen

⚠️ Troubleshoot | Fix Now in One Click

Grays iPhone Issues and Solutions

How to fix Grays app crashes or not working on Iphone (iOS):

Close and restart the Grays app on iPhone
Update Grays app to the Latest Version for iOS
Uninstall and reinstall Grays iPhone app
Update your iPhone to the latest iOS version

Fix Grays on iPhone unable to connect to server/internet connection issues::

To resolve Grays network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Grays Android App Issues and Solutions

Fix Grays not working on Android, crashes, errors or is unresponsive:

Force Stop the Grays App
1. On android, goto Settings » Grays » click [Force Stop]

Update Grays to the latest version on PlayStore

Clear Grays App Cache and Data:
1. On android, goto Settings » Apps » Grays » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Grays.

Fix Grays unable to contact server/ Grays internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Grays » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Grays » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Grays