Are you having issues? Select the issue you are having below and provide feedback to Planoly.
- History of past posts not visible in app grid
- Notifications for promotional inbox messages
- Small change made it harder to use the app
- Price and limit to how many photos can be uploaded
- Price to upgrade account for unlimited uploads
My grid won't let me rearrange it - I have tried holding down on drafted posts, it isn't letting me move them around. Thanks
Planoly error not loading my feed and nothing. Unable to load
My planned feed where my posts would’ve been is completely blank. It says “We are unable to load your posts. Please try again” ??
Same issue as reviewee: ‘By Bryana 9 months ago I keep getting a post on the app that says ‘failed to load item’ please try again— it’s annoyingly popping up every time I select something. I’ve tried logging out I’d rather not un-install it unless I have too.’
The Canva cookie policy connection is not working. You click to read the policy and accept the policy and once you do, it does nothing. FIX THIS. It's been going on for a while now. Paying customers deserve better or a refund.
Not allowing me to upload. Just spinning and spinning. I am a paying customer. Tried to load from Canva as well, and it will not accept cookie even though I keep saying allow.
Constantly loading - not uploading any images or scheduling them! Had to do it manually! Please help asap as I am a paying customer needing to upload for all of my social media businesses
Not letting me crop pictures. Just spinning on Safari & Google Chrome.
Planoly refuses to autopost scheduled IG posts. There is either a delay of a few hours or it doesn’t post at all.
I keep getting a post on the app that says ‘failed to load item’ please try again— it’s annoyingly popping up every time I select something. I’ve tried logging out I’d rather not un-install it unless I have too.
Won't let me add new images, won't let me move images from grid to collections, I have to delete images from the grid for them to go away.
Keepw refreshing and it says ig is disconnected
My Planoly site is constantly refreshing, rendering it unusable. Please help!
Hi I'm having issues with my app. At first it couldn't load my feed so I restarted the app and tried to login again. It then said my login attempt failed so I tried to reset my password only to find that also wasn't working. Please can you let me know if your having issues with the app? And when you hope to resolve these? Thanks Sophie
Complete guide to troubleshoot Planoly app on iOS and Android devices. Solve all Planoly app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Planogram, Inc, developers of Planoly.
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