Contact DQ Texas Support
Company Name: Texas Dairy Queen
About: DQ Technologies provide delivery tracking and fleet management solutions.
Headquarters: Round Rock, Texas, United States.
DQ Texas Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with DQ Texas. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact DQ Texas. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Texas Dairy Queen
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Read 3 Customer Service Reviews 😭😔💔
Staff Needs Training on Redemptions
by Jaysiah84
The app itself is fine, however using the app to redeem items earned from usage is another story. Expect to wait an extra 20-30 minutes in the drive thru with angry customers behind you due to management and staff not being trained properly by the corporate team or having insufficient tools to complete transactions appropriately when the app is involved. On three separate occasions at three different locations I’ve experienced this. Every time it needs management approval, and causes mass confusion at the restaurant. I’ve stopped using the app for DQ because of this.
This app is garbage and a complete joke
by Givehkordvkorgjj
This app is useless. It does nothing of value. I can’t order in the app. That used to work but it stopped. In app coupons don’t apply to orders in app (back when you could order in app). It shows my store as closed when it isn’t. There’s no back button when you’re trying to back out of many of the menus. Many of the treats couldn’t be ordered in app when you could at least order some things.
It does nothing at all and it does it badly. It’s trash. I’ve never seen anything with so little value.
Continually disappointed
by Fhhl
Grand Prairie TX location-staff uninterested in customer service and accuracy. Have to pull forward and wait for food, and when it eventually comes and there is a problem...which there usually is (error with order, missing items, missing condiments, etc. ) you have to drive all the way BACK THROUGH THE DRIVE THROUGH LINE to get assistance, or go inside.
Mansfield TX store is so completely dysfunctional and incompetent that I will waste no more words in the description.
Area manager PROMISED to contact me to discuss locations...surprise! NEVER called.
Used to be our favorite place back in the day.
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- If you are a DQ Texas customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DQ Texas.
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