Netmeds - India Ki Pharmacy Reviews

Netmeds Reviews

Published by on 2025-01-05

๐Ÿท๏ธ About: The Netmeds app is an online pharmacy app that allows users to order and refill their medicines, consult with doctors online, book lab tests, track their orders, and access health information. The app offers doorstep delivery of medicines to any location in India and provides users with money-saving deals and timely refill reminders. The app is brought to you by Netmeds Marketplace Limited, founded by Dadha Company, one of the oldest pharmacies in India.


       


Overall Customer Experience ๐Ÿ˜Ž


๐Ÿซฅ Neutral
45.0%

๐Ÿ˜Ž Positive experience
28.7%

๐Ÿคฌ Negative experience
26.4%

~ from Justuseapp.com NLP analysis of 95 combined software reviews.



Summary of Customer Reviews (Takeaways): ๐Ÿ’Ž

- Useful for people living in undeveloped towns with limited medical resources

- Cash back and promo codes available

- Guaranteed delivery and cash back for late deliveries

- Available on WhatsApp with immediate response during business hours

- Simple prescription service with more payment options

- Good and easy-to-use UI

- Wide variety of medicines available



Read 18 Customer Service Reviews ๐Ÿ˜ ๐Ÿ’ข

3.6 out of 5
One man show

I would say third class response time. I sent them the prescription in the morning and till 7pm no revert. One should not always see the discount part but the service is more important. NetMed you are selling medicine and you need to be quick on responding. 1mg is far far better than you.

Best Price is misleading

The best price quoted on all products is not applicable even when the total order value exceeds the one mentioned on the product to get the best price. I wrote to the customer care several times regarding this issue, however, each time they just directed me to the current offers page instead of actually addressing this issue. This is very deceitful and misleading :(

No support and worst online pharmacy

I placed an order with 3 items and only 2 got delivered. Iโ€™ve been trying to reach customer service for over a month and all I receive is text from bot. In this pandemic, usually people order pharmacy online. Customer service is important during pandemic.

Missing Delivery and zero refunds

They could not deliver an order and have no way of showing return status. Customer support is non existent. You have to write a claim and wait for eternity. Government departments work better than then. Totally fraudulent practices. Just deleted the darn app and never again.

No delivery, No support. Only robots

Do not buy medecine from this app as the delivery takes time, there is no a real support. better walk to your local pharmacies and get tour medecines much faster. Medecine should be the priority of delivery executives. I have wasted my time for nothing. I would have give -1 star if I could.

Worst online pharmacy ever

Ordered 2 times and every time it took more than 7 days for them to deliver prescription medicine and customer service is even worse than their delivery time.

PharmEasy is way better delivers medicines within 2 days and better customer service

Late delivery

Saying in the ads that they the delivery is within an hour ,
Now I ordered medicine and it is coming within 3-5 business days!

Worst experience

I have already submitted a photocopy of the valid prescription attached with the order but the order got cancelled after waiting for over a week. The image quality gets reduced when I upload it to Netmeds . I don't know if that is the reason why they could not process it.

I also send the prescription by email and tried to reach out to them multiple times but never got a response back. I have a open ticket (Ticket No:6209257664) which was never responded to. This is totally unacceptable behavior and the worst customer service one can provide.

Very poor customer care service

Theyโ€™re more like customer donโ€™t care service. They repeatedly deliver wrong tablets.

Fraud

Looting people in the name of medicine.. taking money online and not sending the medicines looted me of rs 1700 dnt download Netmeds worst app choor hai sab

I couldnt get an OTP its tiring

I

Horrible

Medicines not delivered on time. Customer care is always busy or doesnโ€™t recognise options selected on IVR. Chat bot also useless. Wouldnโ€™t recommend using this.

Poor Customer support

Very poor customer service. I donโ€™t think what information is given to the call centre is passed on to the dealer.

Why Medicines are delivered in multiple orders

I placed order for my dad's medicine almost 3 times till now and every time the deliveries were made over 3-4 days each medine was delivered separately. I really dont like this

Cool guy

I can see all types of medicines here,But I Cannot share to my friends saying ยซ This item cannot be shared ยป.Yet to know the customer support and days of delivery as I just ordered medicines now...

Great App!!

UI was good & easy. Was able to search and place the order of my medicines with without any problem.
My medicines were delivered within the time frame shared by them which was great.
Only thing they need to change is the prescription verification should be done quicker.

Helpful App

Useful for parents who live in undeveloped towns where medical needs are limited. I always use Netmeds to order medicines for my parents on monthly basis. Amazing cash back n promo codes. Guaranteed delivery n cash back for late deliveries. More convenient is they available on watsapp n immediate response we get if we reach them in 9-5 IST.

Best app

Compared to earlier this is better, more choice to pay & simpler prescription service, what more is needed. Earlier there was a wallet service dunno there are changes to it, lets see keep learning & move on, save money is also most imprtnt



Is Netmeds Safe? ๐Ÿ™

Yes. Netmeds - India Ki Pharmacy is very safe to use. This is based on our NLP (Natural language processing) analysis of over 95 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.6/5 . Justuseapp Safety Score for Netmeds Is 52.1/100.

Safety Analysis

50.5% of users say app is Safe ๐Ÿ‘
50.5%

28.4% of users say app is Risky ๐Ÿšจ
28.4%

21.1% of users have Some Concerns โš ๏ธ
21.1%


Is Netmeds Legit? ๐Ÿ’ฏ

Yes. Netmeds - India Ki Pharmacy is a totally legit app. This conclusion was arrived at by running over 95 Netmeds - India Ki Pharmacy User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Netmeds Is 100/100..

๐Ÿ” Privacy & Data Safety

Netmeds collected the following data from you:

  • Data Used to Track You:
    • Usage Data
  • Data Not Linked to You:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data

How was your experience with Netmeds - India Ki Pharmacy? Post a Review




Features

- Buy Medicines Online โ€“ Doorstep Delivery

- Money-Saving Medicine Deals โ€“ 24/7/365

- FREE Access to Health Information

- Timely Medicine Refill Reminders

- Find All About Your Order

- Shop with Ease & Save Your Time

- Awards and Recognitions

- In the News

  Contact Support
Developer:
NETMEDS MARKETPLACE LIMITED

Contact e-Mail:

Website:
๐ŸŒ www.netmeds.com

Privacy Policy: