Freshmile app not working? crashes or has problems?

Freshmile Status

Last Updated on 2024-01-22 by Freshmile

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25 User reports:
App has problems

User reports 25

⚠️ Most reported problems ⚠️

Not working

64.0%

16.0%

Account

8.0%

Connection

4.0%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with Freshmile – Charge points? Report Issue

Common Freshmile Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Freshmile app on iOS and Android devices. Solve all Freshmile app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Freshmile iPhone Issues and Solutions

Freshmile iOS app crashes, not working, errors
Freshmile iOS app network issues
Freshmile on iOS has black/white screen

Freshmile Android App Issues and Solutions

Freshmile has errors/crashing/not working
Freshmile server network connectivity issues
Freshmile has black screen

Freshmile iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Freshmile app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Freshmile app crashes or not working on Iphone (iOS):

Close and restart the Freshmile app on iPhone
Update Freshmile app to the Latest Version for iOS
Uninstall and reinstall Freshmile iPhone app
Update your iPhone to the latest iOS version

Fix Freshmile on iPhone unable to connect to server/internet connection issues::

To resolve Freshmile network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Freshmile black/white screen (blank screen) on iPhone:

Follow the Freshmile iOS app troubleshooting guide Here →

Freshmile Android App Issues and Solutions

Fix Freshmile not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Freshmile app issues:

Force Stop the Freshmile App
1. On android, goto "Settings" » click Freshmile app. » click "Force Stop".

Update Freshmile to the latest version on PlayStore

Clear Freshmile App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Freshmile app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Freshmile.

Fix Freshmile unable to contact server/ Freshmile internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Freshmile » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Freshmile » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Freshmile on android.

Solve Freshmile black/white screens issue on Android:

Follow the Freshmile android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Freshmile, developers of Freshmile.

Verified email

Contact e-Mail: [email protected]

About this app

Access the map, the itinerary, your bills, your payment methods: driving an electric vehicle has never been so easy! Used by thousands of EV drivers, the this app App offers more than 165,000 charge points across Europe. Customer support available 24/7 by phone and email. Use with or without registration, pay your charges on demand via credit card. You can also pay with your this app account. Do you have a comment or suggestion about the this app App?  Write to us at support@this app.