OLIO app not working? crashes or has problems?

OLIO Status

Published by Olio Exchange Limited on 2024-01-07

**Featured by the BBC, ITV, Guardian, Wired, Time Out, Vogue & The Sunday
Times** Join millions of neighbours all over the world who are using OLIO to
share more, care more and waste less. OLIO connects neighbours with each other
so food & household items can be shared for free, and homemade food & handmade
crafts can be purchased & sold (in the new MADE section).

I have a problem with OLIO

Are you having issues? Select the issue you are having below and provide feedback to OLIO.

User reports:
App has problems

User reports 2

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

350.0%

Not working

100.0%

Reported Issues: 7 Comments

By Nataliia 8 months ago

App cannot be opened if I use WiFi. Reinstalled, rebooted phone. Not working. App works only if I use mobile internet. What should I do? Help me please. I need to use WiFi.

By Sorrel Dryden 11 months ago

Trying to load app for first time. All I get is a photo of a girl with her bag of groceries looking at her phone smiling. That girl ain't me! There's nothing to click on to take you beyond the photo. It's just the 'give it away and make someone's day' and I can't get beyond this. I've uninstalled and reloaded a few times. Same issue each time. Shame.

By Lily 1 year ago

App cannot be opened/ logged in/ load pictures. Reinstalled, rebooted phone. Not working. Sad to hear they close the web page... NO WAY to use it AT ALL.

By Miss Lulu 1 year ago

App will not download. Repeatedly displaying error message. I am FWH, so this is a disaster for me.

By Sarah 1 year ago

When typing a comment in a forum thread it crashes page goes blank this is because someone else commented on the thread while your typing, it’s very annoying as you loose what already written & need to start again. Can this glitch be fixed

By Anthony Galler 1 year ago

I can only send a short message (appx 1.5 lines). If I tried to put kore, my app seized up.

By Enid facey 1 year ago

I can’t fully open olio Just a photo screen appears No options to see food local to my area Or to join in Help

Common dislikes about OLIO app

- Not the correct app

- Interface written by someone without the concept of orthogonality

- In The US, not The UK

Have a Problem with OLIO? Report Issue

Common OLIO Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot OLIO app on iOS and Android devices. Solve all OLIO app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

OLIO iPhone Issues and Solutions

OLIO iOS app crashes, not working, errors
OLIO iOS app network issues
OLIO on iOS has black/white screen

OLIO Android App Issues and Solutions

OLIO has errors/crashing/not working
OLIO server network connectivity issues
OLIO has black screen

OLIO iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever OLIO app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix OLIO app crashes or not working on Iphone (iOS):

Close and restart the OLIO app on iPhone
Update OLIO app to the Latest Version for iOS
Uninstall and reinstall OLIO iPhone app
Update your iPhone to the latest iOS version

Fix OLIO on iPhone unable to connect to server/internet connection issues::

To resolve OLIO network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix OLIO black/white screen (blank screen) on iPhone:

Follow the OLIO iOS app troubleshooting guide Here →

OLIO Android App Issues and Solutions

Fix OLIO not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent OLIO app issues:

Force Stop the OLIO App
1. On android, goto "Settings" » click OLIO app. » click "Force Stop".

Update OLIO to the latest version on PlayStore

Clear OLIO App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "OLIO app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch OLIO.

Fix OLIO unable to contact server/ OLIO internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click OLIO » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got OLIO » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch OLIO on android.

Solve OLIO black/white screens issue on Android:

Follow the OLIO android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Olio Exchange Limited, developers of OLIO.

100% Contact Match

Developer: OLIO

E-Mail: [email protected]

Website: Visit OLIO Website

About this app

Join millions of neighbours all over the world who are using this app to share more, care more and waste less. this app connects neighbours with each other so food & household items can be shared for free, and homemade food & handmade crafts can be purchased & sold (in the new MADE section). - Most listings are requested in less than an hour! this app can be used anywhere in the world, so please install today and give it a try!