How to Cancel Dolly

How to Cancel Dolly

Written by on 2022-04-13

We have made it super easy to cancel Dolly: Moving & Delivery Help subscription
at the root to avoid any and all mediums "Dolly, Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Dolly's Cancelation Policy


Complete Guide to Cancel and Delete Dolly: Moving & Delivery Help

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of Dolly to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Dolly: Moving & Delivery Help subscription at the root to avoid any and all mediums "Dolly, Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Dolly: Moving & Delivery Help Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Dolly (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Dolly: Moving & Delivery Help, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Dolly: Moving & Delivery Help Subscription on your Android device

To cancel Dolly subscription on Android, you need to realize that deleting the Dolly app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Dolly: Moving & Delivery Help subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Dolly subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from Dolly?

Removing card details from Dolly if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Dolly from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Dolly: Moving & Delivery Help or any other website using your Justuseapp card.
  5. Cancel the Dolly subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Dolly directly. Get their Contact info →

How to Cancel Dolly: Moving & Delivery Help Subscription on a Mac computer.

To cancel Dolly subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Dolly: Moving & Delivery Help app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Dolly: Moving & Delivery Help Subscription on Paypal.

To cancel your Dolly subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Dolly: Moving & Delivery Help" or "Dolly, Inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Dolly: Moving & Delivery Help.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Dolly's website?

Here's how to cancel your Dolly subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Dolly's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Dolly's contact details here

  2. Visit the website of Dolly. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Dolly account

You might have created an account on Dolly during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Dolly via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check Dolly's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Bonus: How to Delete Dolly: Moving & Delivery Help from your iPhone or Android.

Delete Dolly: Moving & Delivery Help from iPhone.

To delete Dolly from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Dolly: Moving & Delivery Help until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Dolly: Moving & Delivery Help app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Dolly: Moving & Delivery Help from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Dolly: Moving & Delivery Help, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Dolly?

Our crowdsourced data from Dolly and Justuseapp users, shows that it is Very Easy to cancel a Dolly subscription.

If you haven't rated Dolly cancellation policy yet, Rate it here →.

What is Dolly: Moving & Delivery Help?

Dolly is a fast, easy, and affordable way to get the moving and delivery help you need on your terms. Whether you’re moving apartments or you need to get big and bulky items home from retailers like The Container Store, Big Lots, or Crate & Barrel, Dolly delivers. DOLLY HELPERS Dolly connects you to trusted, local professionals with pickup trucks, cargo vans, and box trucks to support your moving and delivery needs. Not only are Dolly Helpers trained to move and handle big and bulky items safely and securely, they’re also background-checked and insured—and all Dollys are backed by our Damage Protection program. THE MOVING & DELIVERY HELP YOU NEED, ON-DEMAND * Store Delivery: Convenient, fast, and often cheaper than traditional delivery options * Mini & Small Moves: The perfect solution for moving one or a few items easily * Apartment Moves: Dolly will get your stuff safely from A to B * Labor-Only Moves: For all your heavy lifting needs, get help with rearranging furniture or other large items, just loading and unloading, or even event set-up and tear-down * Online Marketplace: Get or deliver your Facebook Marketplace, OfferUP, and Craigslist finds * Donation: Get your big and bulky items picked up and dropped off * Small Business Moves: Dolly is your alternative to truck and trailer rentals and moving companies * Storage Moves: Get help loading and unloading your storage unit in one trip * Junk Removal: Get a hand removing your unwanted items and let Dolly haul it away...

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Have a Problem with Dolly: Moving & Delivery Help? Report Issue

Leave a comment:

Why should I report an Issue with Dolly: Moving & Delivery Help?

  1. Pulling issues faced by users like you is a good way to draw attention of Dolly: Moving & Delivery Help to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Dolly: Moving & Delivery Help customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Dolly: Moving & Delivery Help.

User reviews of Dolly

  • By Pooperscoopersarah

    Amazing customer service

    Dolly is the 3rd party company that the store we purchased furniture from advertises. We looked into the app, and costs. For a last minute, prompt service, the prices are almost unbelievable. We purchased 2 couches, both heavy recliners. The app was extremely easy to navigate - you just select your pick up location and drop off. Unfortunately, the company we bought the furniture from had a pretty big mix up. They sent us 2 different colored couches. This meant that the Dolly helpers had to drive all the way back, get the issue sorted out, to just drive all the way back to us for the correct delivery. Not once did the helpers complain or become irritated. They were so helpful explaining that this has happened before and Dolly is great with making sure we as the customer are satisfied and that the ones at fault (the store in which they picked up the furniture) would have to cover the inconvenience and extra costs for the multiple trips. The Dolly helpers were professional, friendly, and prompt. I am so happy that something like this exists in the fast-paced world we live in today! Thank you

  • By Mensakaren

    Safely moved glass china cabinet and glass hutch!

    Our first experience with Dolly -which was recommended to us by a local real estate agent -was quite the test since we needed a China glass cabinet and a hutch & buffet also with glass -moved for us... it was recommended we request a box truck versus a pickup-which was amazingly no additional cost. our job wasn’t booked until early in the morning on a holiday but it was only posted around 5 PM the night before- The price to move on the holiday was the second cheapest day available over the next two weeks. We had an another quote from a different company recommended from the store where we bought the items but it was over $100 more and couldn’t happen until maybe two days later. The guys were very professional and courteous, detail oriented, experienced, careful and both spoke perfect English. Highly recommend the service after today’s experience!

  • By 63Aussie

    Easiest thing to do if ur a single woman

    This was the easiest, fastest an hassle free thing I have done for my entire move the last 2 weeks... OMG why did I not google this earlier. If you are a single person an u don’t have anyone to assist you with moving, transporting items, don’t want to rent a truck an then have people promise I they would help an then bail... LoOK NO FURTher... this is what u need to do... less than 2 hours I had 2 pieces of furniture picked up at 2 different locations an delivered to my place with a 30 mile round trip in less than 2 hours.. an all I did was sit an drink coffee an watch on the map where they were an how soon it was before they got to me.. BEST MONEY I have spent... u have to use this app... i know this app is staying on my phone. John S an is assistant were OUTSTANDING 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻😁

  • By Ap1202

    Great find!

    Highly recommended. I used Dolly to have a couple movers help with picking up an antique buffet the wife had purchased which wasnt thought out in advance as to how it was getting home. LuckiIy I came across Dolly and felt this service was just too convenient and expected a catch. 3 days later I gave it a shot and was surprised at the ease of the app and how user friendly it was and most importantly reasonably priced. The helpers were so helpful and good with all the aspects that are involved with moving: showing care for the item being moved, the area said product was going, being efficient, and providing excellent customer service. Really wish i knew about Dolly last year when we moved.

  • By gognat

    My Recent Move

    Overall the job that needed to be done was completed. My negatives are that I did not hear from my helpers until 5pm the night before. I booked my dolly multiple weeks prior and did not appreciate the stress I had not knowing when or if I would have movers. I think 24 hours notice would be acceptable for future movers. In addition to this, my movers showed up in a pick up truck & Subaru Outback. Had I known ahead of time that I wouldn’t be getting an actual moving truck I probably wouldn’t have used this company. My furniture was not protected at all so weather conditions could have made my move not possible. Regardless the movers I had were professional and polite, and they got the job done in about 4 hours even with a pick up truck. I think Dolly should be more up front with their customers about what to expect and be more timely.

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