How to Cancel Universal Orlando Resort

How to Cancel Universal Orlando Resort

Written by on 2022-09-14

We have made it super easy to cancel Universal Orlando Resort™ subscription
at the root to avoid any and all mediums "NBCUniversal Media, LLC" (the developer) uses to bill you.
Now let us get into the crux of this guide.

How Easy is it to Cancel Universal Orlando Resort?


Complete Guide to Cancel and Delete Universal Orlando Resort™

A few things to note and do before cancelling:

  1. Check the Terms, Service policy or Privacy policy of Universal Orlando Resort to know if they support self-serve subscription cancellation or account deletion:
  2. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
  3. Cancelling a subscription during a free trial may result in losing the trial account.
  4. You must always cancel a subscription at least 24 hours before the trial period ends.


How to Cancel Universal Orlando Resort™ Subscription on iPhone or iPad:

  1. Open Settings » ~Your name~ » and click "Subscriptions".
  2. Click the Universal Orlando Resort (subscription) you want to review.
  3. Click Cancel.

How to Cancel Universal Orlando Resort™ Subscription on Android Device:

  1. Open your Google Play Store app.
  2. Click on Menu » "Subscriptions".
  3. Tap on Universal Orlando Resort™ (subscription you wish to cancel)
  4. Click "Cancel Subscription".

How to Cancel Universal Orlando Resort™ Subscription on a Mac computer:

  1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
  2. Click "View Information" and sign in if asked to.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Universal Orlando Resort™ app and then click on "Cancel Subscription".

How to Cancel Universal Orlando Resort™ Subscription on Paypal:

To cancel your Universal Orlando Resort subscription on PayPal, do the following:

  1. Login to .
  2. Click "Settings" » "Payments".
  3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll see a list of merchants you've subscribed to. Click on "Universal Orlando Resort™" or "NBCUniversal Media, LLC" to cancel.

What to do if you Subscribed directly on Universal Orlando Resort's Website:

  1. Reach out to NBCUniversal Media, LLC - the company behind Universal Orlando Resort directly: Get all Universal Orlando Resort's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting NBCUniversal Media, LLC (the app developer) for help through the details of the app.

How to delete Universal Orlando Resort account:

  1. Reach out directly to Universal Orlando Resort via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.
  3. Check Universal Orlando Resort's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Delete Universal Orlando Resort™ from iPhone:

To delete Universal Orlando Resort from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Universal Orlando Resort™ until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Universal Orlando Resort™ app.

Delete Universal Orlando Resort™ from Android:

  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose Universal Orlando Resort™, » then click "Uninstall".


Whether you're still planning your trip or already here, the Official Universal Orlando Resort™ App is the ultimate must-have. It's free to download. Before and During Your Trip, It's Easy To: FIND EVERYTHING YOU NEED • Get detailed, interactive maps of the theme parks, Universal CityWalk™ and the on-site resort hotels. • Check ride wait times and show times. • Find dining venue menus. • Use filters to find and sort by park, ride type, shows, dining and shopping. • Locate all restrooms, including family restrooms. • Set a parking reminder to find your car by section, level and row. PLACE YOUR MOBILE FOOD & DRINK ORDER • Browse the menu and place your order at select locations from anywhere in the park • Let us know when you are nearby and we will prepare your order • Pick up your order and continue to enjoy your visit GET READY TO RIDE • NEW – Get a place in the Virtual Line™ and get your return time for select attractions. • NEW – Universal Play™ lets you enjoy interactive experiences, games and trivia about the rides. Check it out via the Supercharged Network in Fast & Furious – Supercharged™ or through the left navigation menu during select times. MAKE IT YOUR VIRTUAL WALLET • NEW - Pay with Universal Pay - Universal Pay is a completely contactless and simple way to pay with your virtual wallet while in-park. • Purchase park tickets, Universal Express™ Passes and Universal Dining Plans. • Create an account to easily access your purchases and redeem with a scan. • Set up your TapuTapu™ wearable as a payment method while in Universal's Volcano Bay™. CREATE A FAVORITES LIST • Mark your top rides, attractions and more. • Use it as your own personal "to-do" list. • Get accurate wait times for all your favorite rides and attractions in one place. • Set alerts for low wait times and show start times. • Get a customized map view to find your way. ALWAYS BE IN THE KNOW • Stay up-to-date with in-park notifications on attractions and schedule changes. • Get location-based announcements related to the park that you're in. • Find out about special offers and special events. Plus, it's easy to stay connected when you're at the resort with free WiFi throughout the parks and Universal CityWalk™. NOTE: Continued use of GPS running in the background can dramatically decrease battery life. Do Not Sell My Personal Information: Privacy Policy: CA Notice:

Reviews & Common Issues: 5 Comments

By Pano Z

Adult Review

Extremely impressed with the development of Universal Orlando! I went as a teenager every few years and loved it. My wife and I (28 years old) decided to make a trip to Orlando for a couple of days and stayed at one of the on-site hotels. It was amazing, having both the relaxed, hang by the pool & drink resort style vacation with the adventure & entertainment style vacation. City walk had all the great restaurants and bars we enjoy. The entire experience only gets better every time we go, and they continue to add attractions in entertainment.

By Lpryor

Love Universal Orlando! The app...

The app has a lot of good info, maps, wait times, etc. However its wallet only works at Volcano Bay, not City Walk, Islands of Adventure, or the Studios. Also, would be awesome if you could load your annual passes to the iPhone Wallet. They're not something I generally carry around all the time. As a local that would make the spontaneous evening and weekend trips a little easier. As far as I can tell you can't associate your account to your passes at all.

By A. Busy Mom

Pretty decent.

This app is easy to use and right on track with the wait times for the rides and attractions. It would have been great if the app actually utilized the Notifications as we lost out on one evening in the parks because they closed 3 hours early. I checked notifications several times and even hunted down what event caused the closure, EVEN Universal’s website didn’t have a date noted for the event that we discovered was the reason. It would also be SUPER helpful if app users to post notifications - like tonight would have been great to know that the Spider Man ride was down and they didn’t know when it would be up and running. We discovered that it was a faulty car which was stuck on the track near the end (we saw it as we left without going on the ride). Other than that the app was great to use.

By SonyaSonyae

Not cool. Not cool at all

This is a very nice app. However I did run into a major problem. I decided to buy two park to park tickets through this app. I paid for both together. My transaction went smoothly. No issues. I entered in everything currently. It even asked me to enter in my guest name for her ticket. I did so and received my confirmation number via email. However, one major problem happened. I paid for two tickets but only one ticket showed up 😱. I had to call Universal studios for help. After being on hold for 10 minutes. My issue was resolved. The customer service lady was not sure why this issue happened. But it was fixed. Not cool app. Not cool at all. This issue needs to be resolved. Other than that it’s still a great app that I do recommend.

By tuffaznails

Frustrated season pass holder

Have season passes but our favorite rides always have too long wait time or don’t have fast pass. I feel like I’m throwing money out the window and thinking twice about keeping the passes. I feel your season pass holders are your greatest asset because it is residual monthly profit for your company and there should be better benefits for us. There really should be some solution for the long wait times. After standing in line for one-two hours for a less than five minute ride is outrageous we’re tired after that and don’t even feel like walking around to enjoy the rest of the park. I am considering getting passes to a different park possibly Disney.

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