delete Transperth

How to Delete Transperth

Published by Public Transport Authority on 2024-05-02

We have made it super easy to delete Transperth account and/or app.


Guide to Delete Transperth

Things to note before removing Transperth:

  1. The developer of Transperth is Public Transport Authority and all inquiries must go to them.
  2. Under the GDPR, Residents of the European Union and United Kingdom have a "right to erasure" and can request any developer like Public Transport Authority holding their data to delete it. The law mandates that Public Transport Authority must comply within a month.
  3. American residents (California only - you can claim to reside here) are empowered by the CCPA to request that Public Transport Authority delete any data it has on you or risk incurring a fine (upto 7.5k usd).
  4. If you have an active subscription, it is recommended you unsubscribe before deleting your account or the app.


         


How to delete Transperth account:

Generally, here are your options if you need your account deleted:

Option 1: Reach out to Transperth via Justuseapp. Get all Contact details →

Option 2: Visit the Transperth website directly Here →

Option 3:   Contact Transperth Support/ Customer Service:

  1. 12.5% Contact Match


How to Delete Transperth from your iPhone or Android.


Delete Transperth from iPhone.

To delete Transperth from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Transperth until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Transperth app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete Transperth from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Transperth, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

Have a Problem with Transperth? Report Issue

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What is Transperth?

The new this app app makes it even easier to catch public transport. • Track your bus, train or ferry in real time on a map* • Find nearby stops and stations, and see live service times • Plan your trip using JourneyPlanner • Register, link and check your SmartRider balance and My Alerts notifications • Save your favourite stops, stations, and journeys for quick access to arrival times • Manage your SmartParker vehicles and bike shelters. *Real-time data is dependent on availability.



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