How to Cancel Hidden City

How to Cancel Hidden City

Written by on 2022-09-12

We have made it super easy to cancel Hidden City: Mystery Games subscription
at the root to avoid any and all mediums "G5 Entertainment AB" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Hidden City's Cancelation Policy


Complete Guide to Cancel and Delete Hidden City: Mystery Games

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of Hidden City to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Hidden City: Mystery Games subscription at the root to avoid any and all mediums "G5 Entertainment AB" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Hidden City: Mystery Games Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Hidden City (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Hidden City: Mystery Games, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Hidden City: Mystery Games Subscription on your Android device

To cancel Hidden City subscription on Android, you need to realize that deleting the Hidden City app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Hidden City: Mystery Games subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Hidden City subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

End Ridiculous Charges!!!

STOP apps from taking your money without permission. Get a Justuseapp Card today and keep your subscriptions in check!.

How to Cancel Hidden City: Mystery Games Subscription on a Mac computer.

To cancel Hidden City subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Hidden City: Mystery Games app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Hidden City: Mystery Games Subscription on Paypal.

To cancel your Hidden City subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Hidden City: Mystery Games" or "G5 Entertainment AB" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Hidden City: Mystery Games.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Hidden City's website?

Here's how to cancel your Hidden City subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Hidden City's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Hidden City's contact details here

  2. Visit the website of Hidden City. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Hidden City account

You might have created an account on Hidden City during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Hidden City via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check Hidden City's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Bonus: How to Delete Hidden City: Mystery Games from your iPhone or Android.

Delete Hidden City: Mystery Games from iPhone.

To delete Hidden City from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Hidden City: Mystery Games until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Hidden City: Mystery Games app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Hidden City: Mystery Games from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Hidden City: Mystery Games, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Hidden City?

Our crowdsourced data from Hidden City and Justuseapp users, shows that it is Unrated to cancel a Hidden City subscription.

If you haven't rated Hidden City cancellation policy yet, Rate it here →.

What is Hidden City: Mystery Games?

Hidden City® - #1 Most Popular Hidden Object Game In the World! Get ready for a journey unlike any other! Mirages of an unknown city have been seen around the world. Is it real … or a hoax? While your detective agency is busy gathering information, your friend is dragged into the phantom city by black smoke. The only one who can save him, you must now enter the strangest place you’ve ever been … where magic, witchcraft and science work together, imagination turns real and weird creatures wander the streets. All around there are people and things gaining unusual abilities and a black smoke that seems to be alive, bringing with it enigmatic artifacts, secrets and dangers. In order to rescue your friend and solve these unexplained phenomena, you will need to fulfill risky quests, explore dungeons, research amulets and get help from friends. Unravel the many mysteries of Shadow City as you fight monsters, confront a cult and rid the city of a horrible evil! ● 91 eerie locations to search...

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Have a Problem with Hidden City: Mystery Games? Report Issue

Leave a comment:

User reviews of Hidden City

  • By rosebud6666

    Hidden city

    I love this game but why is ur new events so close together n it don’t us older people time to get over last one n it’s hard on our pockets to n I wish that ur prices were cheaper than they r bc some us r on a fixed income n it makes it hard for us to enjoy the game without having to buy something to enjoy the game just saying but I will play as long as I can until it expensive to play then I will have to quit playing this game n I don’t want to but might happen but I do love this n I have another account with u n I’m almost at level 190 on it thanks n I wish that I could play this game on Wi-Fi n regular internet connections to bc sometimes I think it would work better on regular internet connections than Wi-Fi connection especially when u have dead zones but I still love the game except for this event n oh I have another question for u to why can’t I use my nickname for this level to like I use it for my other level I should’ve to change it for any reason bc that’s my nickname for both levels n they will not let me use it in the Game Center n that’s why I haven’t setup that bc I’m not changing it n rosebud is my nickname n it will never change n when I setup this account that’s what I put in n that’s what I put in on my other account to n that’s what everyone calls me to thanks

  • By isubela

    Hidden city

    Hidden city is a game or you can explore and take your time at take your time because there is a time limit I don’t know how much time there is but although it’s a great game and short for a good game or a great game is GG it is so good I can spend the day playing this this is the most beautiful game because you can I give this game a five-star it is just awesome I love the game because it’s so beautiful you can explore different places but although there is a couple problems number one: The time limit I can’t beat Number two: I wish you could make the game not so cloudy anyways the game is still experiencing you can unlock so many many many many places to explore so many goals so many everything this game is the best I’ve played this 10 hours a day I will I will I will I will I love the game so experiencing I love The way you made this game so many avatars just so many awesome things to explore and unlock just one more problem I’m stuck on one of the problems take your time because there is a time limit at the end I’ve lost two times already but it’s actually a GG it’s it’s a game are Game you can explore you can explore tons and tons of places to unlock you just have to unlock a Knouff money to get those apps have fun and we experience The game as a peaceful casual game.!

  • By AbigaleNormal

    Plus and minus

    On the plus side, this game is addictive. It’s fun to play! The graphics are gorgeous. There are a variety of variations and puzzles within the game And to make the game more interesting, there are new “events” and goals about once a month. The more “friends” you connect with in the game, the faster you progress. I’ve had the chance to talk to people from all around the world as I play. The downside. This game is addictive. It’s deliberately set up using psychological principals that are designed to get you to play (and buy) more. It is possible to play for free but progress will be much slower. There is very little in the way of FAQs. Mostly you will have to learn by playing or join one of the Facebook or “hidden” groups to learn how to play and get your questions answered. Also the game software is incredibly buggy!!!!! Constant glitches and problems playing and storing your info. Unless you have a lot of patience, this becomes very frustrating!! There is a link to report the problems but all you’ll get back is a form “letter” telling you they’ll look into it. If you don’t mind all the software problems, and have enough self-control not to spend too much money, the game is lots of fun.

  • By Cindy8134

    Good game

    I’ve been playing this game for a while and have enjoyed it even though it’s frustrating not being able to find some of the items. Let’s face it if it was to easy it would be boring. I’ve also been buying gems which I stopped doing a long time ago because it’s money out of my pocket for the developers. It’s not like I’m getting gems in the mail but when you want to win levels and have nothing to help you it’s either buy or lose. I would’ve given them the fifth star but I have 2 problems with this game that prevents that. I collected on one of my collections and received 150 energy for it which is great but the problem is when you level up you don’t get to keep that extra 150 because it just goes back to regular energy. My energy level at full is 380. I had over 200 after collecting that 150. So when I level up it should’ve given me 380 plus the amount I had before leveling up. I should’ve had at least close to 625 in energy. I play 2 other games from this company and they do the same thing. I’m spending real money to play your game so you should be fair and properly credit the energy at level up. I can’t remember the other problem but I’ll ad it in later

  • By kassata

    Beautiful frustrating Game

    The first thing that I have to say about this game is that the graphics are absolutely beautiful and the collections are really fun. I really love the Victorian-Gothic aspect of it and all of the beautiful is symbolism and that’s used throughout the game. There’s lots of areas to explore and lots of little mini games that are nice too. I like the cards if fate mini game that has your memory and the Crystal’s game that is a lot like bejeweled. There’s also a minesweeper type game as well. That being said the game is extremely challenging as you level up in a location. While I like the challenge it is almost impossible to beat some of the puzzles unless you use a tool or a cheat. Also the pay off is very small for collecting all of the keys to the chests that are related to the main quest that’s usually happening. One thing that I think is terrible is that as you get near the end of a collection for a quest you have to summon an “anomaly” to get the item that you need in order to complete the collection. That usually cost money in someway. It’s frustrating to have come that far and then have to spend money to go further in the game.

Check Out How to cancel or delete: