How to Cancel SuperCity

How to Cancel SuperCity

Written by on 2020-12-02

We have made it super easy to cancel SuperCity: My Town Life Sim subscription
at the root to avoid any and all mediums "Playkot Limited" (the developer) uses to bill you.
Now let us get into the crux of this guide.

How Easy is it to Cancel SuperCity?


Complete Guide to Cancel and Delete SuperCity: My Town Life Sim

A few things to note and do before cancelling:

  1. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
  2. Cancelling a subscription during a free trial may result in losing the trial account.
  3. You must always cancel a subscription at least 24 hours before the trial period ends.


How to Cancel SuperCity: My Town Life Sim Subscription on iPhone or iPad:

  1. Open Settings » ~Your name~ » and click "Subscriptions".
  2. Click the SuperCity (subscription) you want to review.
  3. Click Cancel.

How to Cancel SuperCity: My Town Life Sim Subscription on Android Device:

  1. Open your Google Play Store app.
  2. Click on Menu » "Subscriptions".
  3. Tap on SuperCity: My Town Life Sim (subscription you wish to cancel)
  4. Click "Cancel Subscription".

How to Cancel SuperCity: My Town Life Sim Subscription on a Mac computer:

  1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
  2. Click "View Information" and sign in if asked to.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the SuperCity: My Town Life Sim app and then click on "Cancel Subscription".

How to Cancel SuperCity: My Town Life Sim Subscription on Paypal:

To cancel your SuperCity subscription on PayPal, do the following:

  1. Login to .
  2. Click "Settings" » "Payments".
  3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll see a list of merchants you've subscribed to. Click on "SuperCity: My Town Life Sim" or "Playkot Limited" to cancel.

What to do if you Subscribed directly on SuperCity's Website:

  1. Reach out to Playkot Limited - the company behind SuperCity directly: Get all SuperCity's contact details here

  2. Visit SuperCity website: Click to visit .

  3. Login to your account.
  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
  5. Click the link, then follow the prompts to cancel your subscription.

How to delete SuperCity account:

  1. Reach out directly to SuperCity via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete SuperCity: My Town Life Sim from iPhone:

To delete SuperCity from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold SuperCity: My Town Life Sim until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the SuperCity: My Town Life Sim app.

Delete SuperCity: My Town Life Sim from Android:

  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose SuperCity: My Town Life Sim, » then click "Uninstall".


Welcome to a CITY BUILDER’s paradise! Have fun and bring your most ambitious architectural dreams to life! Build everything you’ve ever wanted! Over 1000 UNIQUE BUILDINGS and decorations will help you create your very own this app. Cozy coffee shops, luxurious villas, splashing fountains, playgrounds and lots lots more! There’re always lots to do at the Mayor’s office: * Build beautiful homes for your citizens * Organize filming a reality TV show * Make friends with Superzilla’s caring mom and her adventurous little boy * Help aliens repair their spaceship * Arrange a beach volleyball tournament * Harvest crops of exotic fruits on the farm * Visit your friends … and plenty more! Transform your little town into a shining megapolis and share the secrets of your success with your neighbours! Special features: * beautiful graphics with great colour and style * over 1000 unique buildings and decorations * charismatic characters and fun quests * real-life monuments to decorate your town * you can play with friends and help each other out Please note: You can play this app for free but some items require payment. Make your town a dreamworld for shopaholics, foodies, and party people or for EVERYONE ALL AT ONCE! this app always has something fun to do! Join in!

Reviews & Common Issues: 5 Comments

By Keecomin

Engaging, Fun, Great Gameplay & Graphics!

I love this game because unlike a lot of today’s games, SC isn’t telling you every move you have to make so the player isn’t really “playing,” just mindlessly clicking when the game tells them to. In this app, you get expanses of land that you can decorate as you desire. They offer quests which give you opportunities to earn rewards, including buildings, and when the quests have a time limit it is for at minimum several days. Very important and also unlike other games, this app gives you 10 “SuperBucks” every five days that you consecutively log in (the in-game cash you have to spend real money on), and/or gives you opportunities to create buildings or landmarks to generate these SuperBucks. My personal experience with customer support has been super...they have twice resolved an issue for me, one which was totally my own fault being a newbie to the game. I once had a similar issue with a different game and while they fixed it, they also treated me like I was 5 years old. Not this app..they were kind, helpful, and made me feel like a valued customer; that is why I gave them a 5 star. I hope you enjoy the game as much as I do.

By Love945


First of all, the challenges NEVER END! And they even made sure that they heard the neighbors request for the challenges to be more accessible without paying. I never feel like I have to pay but that it’s a possibility with the sales. BUT if I stuck to my challenges I could possibly achieve what I could buy. Also, the characters are visible and have personalities. You can visibly see them living their lives rather than seeing a random blurb giving you their words and emotions. You can tell they work extra hard on details. When there is a fire, you see the actual firefighters. The club looks amazing and fun because you can see dancing. It’s a world that is cared for and only gets better if you care for it and others! I feel like technology can make you pretty selfish and in your own world, but this game positively forces you to interact and help other neighbors and it return you gain energy! And it feels great when others help you too! You actually WANT to have more neighbors and help others! Also, you learn a lot about strategy and seeing others cities gives such inspiration! Check it out! But get ready to be ADDICTED! HAHA ! LOVE YOU this app!

By Unity2627

Upset player

All my cash is missing and everything started over all the land I purchase with my cash is now gone I have to re buy them plus I spend 99cents of my own money for game cash. What happened? The game won’t load stating it was down this morning now I open it back up this afternoon and everything is gone please fix or give me back my money. I AM NOT PLEASED AT ALL PLEASE FIX. THIS UPSETS ME VERY MUCH AND I WAS JUST STARTING TO LIKE THE GAME. THANKS FOR FIXING THE PROBLEM. THEY RESPOND TO THE ISSUE VERY FAST. I APPRECIATED YOUR HELP AND GREAT CUSTOMER CARE. I RECEIVED ALL MY SUPER CITY CASH BACK THAT I PAID FOR. IT TOOK ME BACK TO THE TUTORIAL OF THE GAME AND I LOST ALL MY LAND THAT I PURCHASED BUT THAT WAS OKAY. I GOT MY SUPER CASH!!!!!!!!!! I think I might uninstall this game. Don’t get me wrong I enjoy the game very much to the point when stupid things happen it upsets me. When I had a problem I reported it and they kind of fixed it. I received my cash back but I had to do everything over okay no problem. Now I continue to play I spend another $1 off my own money and what happens again more of my super cash is gone. This game bites especially if your crashing and stealing on purpose.

By Pzeel3

More Land

I am addicted to this game - I spend my down time at work to play and any change I get while home/on the go. However, I do have some issues with it... 1. To complete goals you have to buy (real money) buildings - which this is only a problem with me bc I’m impatient and broke! LOL. I also want to add, I think this is the first game I have ever played that actually gave away ‘super bucks’ so easily. I’ve gotten them on the wheel of fortune a hand full of times - the casino/mayors house gives you some - if you play everyday for 7 days in a row you get some more! Really makes you look forward to a lot of what the games offers. 2. This has to be my BIGGEST and last complaint - why can’t I buy more land?! I know you can open the “Enchanted Valley” but I want to work and improve my city as much as I can before I move to the next place! I have bought all the land I can - which it confuses me bc I can view my whole screen (iPhone 6) on grass that I can’t buy. Ridiculous. I don’t want my houses on top of each other to make more money - I things looking professional so I want some of my residents to have yards, ya know. If you could let the players buy more land - especially the land they can see - that would be fantastic!!!! Thank you! 💗, Megs

By Chidi2

Lost progress with update

UPDATE: I’ve added one extra star for giving me some of my energy back. It was wrong to take it in the first place. I’m at level 49 and my maximum energy capacity decreased to 91 following the MANDATORY update. I read that this was done on purpose because it was too easy. That’s a lie because the only way I’ve advanced this far is because I’ve spent lots of my actual, hard-earned money. So I don’t appreciate losing energy. It’s an addicting game, but you will spend real money if you want to advance. This is a fun game, but the game developers are definitely greedy and keep responding to people’s genuine concerns with the same few annoyingly lazy answers: “we think it’s makes the game more fun to play with friends”, “there are lots of ways to earn more bucks”. They forgot to add, “but it will take weeks before you earn enough bucks to do anything meaningful.” The developers keep saying they are trying to make the game more interesting, challenging and that they want you to spend more time developing your city. However, we are telling you that you are doing exactly the opposite. You need to listen to your customers, especially those who are spending real money. I will not be spending anymore money moving forward and will delete the game if this prevents me from advancing. And give me my earned energy, which was earned for advancing each level, back!

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