How to Cancel SuperCity

I love this game because unlike a lot of today’s games, SC isn’t telling you every move you have to make so the player isn’t really “playing,” just mindlessly clicking when the game tells them to. In this app, you get expanses of land that you can decorate as you desire. They offer quests which give you opportunities to earn rewards, including buildings, and when the quests have a time limit it is for at minimum several days. Very important and also unlike other games, this app gives you 10 “SuperBucks” every five days that you consecutively log in (the in-game cash you have to spend real money on), and/or gives you opportunities to create buildings or landmarks to generate these SuperBucks. My personal experience with customer support has been super...they have twice resolved an issue for me, one which was totally my own fault being a newbie to the game. I once had a similar issue with a different game and while they fixed it, they also treated me like I was 5 years old. Not this app..they were kind, helpful, and made me feel like a valued customer; that is why I gave them a 5 star. I hope you enjoy the game as much as I do.

First of all, the challenges NEVER END! And they even made sure that they heard the neighbors request for the challenges to be more accessible without paying. I never feel like I have to pay but that it’s a possibility with the sales. BUT if I stuck to my challenges I could possibly achieve what I could buy. Also, the characters are visible and have personalities. You can visibly see them living their lives rather than seeing a random blurb giving you their words and emotions. You can tell they work extra hard on details. When there is a fire, you see the actual firefighters. The club looks amazing and fun because you can see dancing. It’s a world that is cared for and only gets better if you care for it and others! I feel like technology can make you pretty selfish and in your own world, but this game positively forces you to interact and help other neighbors and it return you gain energy! And it feels great when others help you too! You actually WANT to have more neighbors and help others! Also, you learn a lot about strategy and seeing others cities gives such inspiration! Check it out! But get ready to be ADDICTED! HAHA ! LOVE YOU this app!

All my cash is missing and everything started over all the land I purchase with my cash is now gone I have to re buy them plus I spend 99cents of my own money for game cash. What happened? The game won’t load stating it was down this morning now I open it back up this afternoon and everything is gone please fix or give me back my money. I AM NOT PLEASED AT ALL PLEASE FIX. THIS UPSETS ME VERY MUCH AND I WAS JUST STARTING TO LIKE THE GAME. THANKS FOR FIXING THE PROBLEM. THEY RESPOND TO THE ISSUE VERY FAST. I APPRECIATED YOUR HELP AND GREAT CUSTOMER CARE. I RECEIVED ALL MY SUPER CITY CASH BACK THAT I PAID FOR. IT TOOK ME BACK TO THE TUTORIAL OF THE GAME AND I LOST ALL MY LAND THAT I PURCHASED BUT THAT WAS OKAY. I GOT MY SUPER CASH!!!!!!!!!! I think I might uninstall this game. Don’t get me wrong I enjoy the game very much to the point when stupid things happen it upsets me. When I had a problem I reported it and they kind of fixed it. I received my cash back but I had to do everything over okay no problem. Now I continue to play I spend another $1 off my own money and what happens again more of my super cash is gone. This game bites especially if your crashing and stealing on purpose.

I am addicted to this game - I spend my down time at work to play and any change I get while home/on the go. However, I do have some issues with it... 1. To complete goals you have to buy (real money) buildings - which this is only a problem with me bc I’m impatient and broke! LOL. I also want to add, I think this is the first game I have ever played that actually gave away ‘super bucks’ so easily. I’ve gotten them on the wheel of fortune a hand full of times - the casino/mayors house gives you some - if you play everyday for 7 days in a row you get some more! Really makes you look forward to a lot of what the games offers. 2. This has to be my BIGGEST and last complaint - why can’t I buy more land?! I know you can open the “Enchanted Valley” but I want to work and improve my city as much as I can before I move to the next place! I have bought all the land I can - which it confuses me bc I can view my whole screen (iPhone 6) on grass that I can’t buy. Ridiculous. I don’t want my houses on top of each other to make more money - I things looking professional so I want some of my residents to have yards, ya know. If you could let the players buy more land - especially the land they can see - that would be fantastic!!!! Thank you! 💗, Megs

UPDATE: I’ve added one extra star for giving me some of my energy back. It was wrong to take it in the first place. I’m at level 49 and my maximum energy capacity decreased to 91 following the MANDATORY update. I read that this was done on purpose because it was too easy. That’s a lie because the only way I’ve advanced this far is because I’ve spent lots of my actual, hard-earned money. So I don’t appreciate losing energy. It’s an addicting game, but you will spend real money if you want to advance. This is a fun game, but the game developers are definitely greedy and keep responding to people’s genuine concerns with the same few annoyingly lazy answers: “we think it’s makes the game more fun to play with friends”, “there are lots of ways to earn more bucks”. They forgot to add, “but it will take weeks before you earn enough bucks to do anything meaningful.” The developers keep saying they are trying to make the game more interesting, challenging and that they want you to spend more time developing your city. However, we are telling you that you are doing exactly the opposite. You need to listen to your customers, especially those who are spending real money. I will not be spending anymore money moving forward and will delete the game if this prevents me from advancing. And give me my earned energy, which was earned for advancing each level, back!