How to Delete Mystery Matters

Things to note before removing Mystery Matters:

1. The developer of Mystery Matters is Playrix and all inquiries must go to them.
2. Check the Terms of Services and/or Privacy policy of Playrix to know if they support self-serve account deletion:
   • https://playrix.com/privacy/index_de.html
     
   • https://playrix.com/terms/index_de.html
     
3. Under the GDPR, Residents of the European Union and United Kingdom have a "right to erasure" and can request any developer like Playrix holding their data to delete it. The law mandates that Playrix must comply within a month.
4. American residents (California only - you can claim to reside here) are empowered by the CCPA to request that Playrix delete any data it has on you or risk incurring a fine (upto 7.5k usd).
5. If you have an active subscription, it is recommended you unsubscribe before deleting your account or the app.

Generally, here are your options if you need your account deleted:

Option 1: Reach out to Mystery Matters via Justuseapp. Get all Contact details →

Option 2: Visit the Mystery Matters website directly Here →

Option 3:   Contact Mystery Matters Support/ Customer Service:

1. 100% Contact Match
   
   • Developer: Playrix
   • E-Mail: [email protected]
   • Website: Visit Mystery Matters Website



2. 71.43% Contact Match
   
   • Developer: Playrix
   • E-Mail: [email protected]
   • Website: Visit Playrix Website

Option 4: Check Mystery Matters's Privacy/TOS/Support channels below for their Data-deletion/request policy then contact them:

• https://playrix.com/privacy/index_de.html
  
• https://playrix.com/terms/index_de.html
  

*Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

How to Delete Mystery Matters from your iPhone or Android.

Delete Mystery Matters from iPhone.

To delete Mystery Matters from your iPhone, Follow these steps:

1. On your homescreen, Tap and hold Mystery Matters until it starts shaking.
2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
3. Click on that X to delete the Mystery Matters app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Mystery Matters from Android

1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
3. You'll see a list of all your installed apps on your phone.
4. Now choose Mystery Matters, then click on "uninstall".
5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.