How to Cancel Parking Panda

So I use this app pretty frequently, at least once a week, use it to park in the same garage and have never had a problem until this past week. The stars were misaligned and nothing went right. I made a reservation, but there was a glitch, it didn't work. I got a ticket for the garage figuring I'd sort it out on my way out. Well, no one was to be found and I ended up having to pay to leave and even worse, I couldn't get a receipt or my original ticket back from the automated machine. So I left feedback and was contacted by Parking Panda. In the words of Mike Holmes, they made it right. Thank you and I amend my original rating.

Was already impressed with ability to book a 3-day parking reservation in downtown SFO on-the-fly that was accepted at the parking garage within minutes, but what really got me was when I had to call into the helpline for support - they picked up within 20 seconds and already knew who I was and suggested an easy remedy to fixing my login issue (silly me had used an incorrect email address). Honestly, the combination of the online and offline experience is superb, something that all 2020 companies should be striving towards. I will look for more ways to use this app.

I've been using the Parking Panda app for over a year in the Boston area. I can't speak highly enough of what a great experience that I've had via this app. It has helped me find ridiculously reasonable parking – no small feat in Boston! These parking situations have felt safe, well lit, properly attended and in very close proximity to places I have stayed for conventions. The app is extremely easy to use in both securing a reservation as well as checking out of the garage at the time of departure. I've had no issues each time I've used it. Thumbs up all around! A+++++++!

This app will save you hundreds of dollars in parking. I work in NY city and parking is so crazy the cost they charge. This program has saved me hundreds of dollars and time. I also love the pictures of the locations so you know what to look for as well as you can book a location moments before arriving. Plus it’s always for a 24 hour time slot at one cost vs per hour your charge. I am not sure why not everyone has this app. It’s truly a God sent to my budget and stress of finding parking.

I have made several inquiries regarding a reservation that was not able to be used because of the size of my vehicle . Customer service refuses to respond to my requests for a refund. Will never use or recommend this product again. UDDATE: I was contacted by Parking Panda and they apologized for the poor communication. They corrected the situation and I couldn’t be happier.