How to Cancel

How to Cancel

Written by on 2022-11-01

We have made it super easy to cancel Matrimony App subscription
at the root to avoid any and all mediums "People Interactive (I) Pvt. Ltd." (the developer) uses to bill you.
Now let us get into the crux of this guide.

How Easy is it to Cancel


Complete Guide to Cancel and Delete Matrimony App

A few things to note and do before cancelling:

  1. Check the Terms, Service policy or Privacy policy of to know if they support self-serve subscription cancellation or account deletion:
  2. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
  3. Cancelling a subscription during a free trial may result in losing the trial account.
  4. You must always cancel a subscription at least 24 hours before the trial period ends.

How easy is it to cancel or delete

It is Difficult to Cancel a subscription. (**Crowdsourced from and Justuseapp users)
If you haven't rated cancellation policy yet, Rate it here →.


How to Cancel Matrimony App Subscription on iPhone or iPad:

  1. Open Settings » ~Your name~ » and click "Subscriptions".
  2. Click the (subscription) you want to review.
  3. Click Cancel.

How to Cancel Matrimony App Subscription on Android Device:

  1. Open your Google Play Store app.
  2. Click on Menu » "Subscriptions".
  3. Tap on Matrimony App (subscription you wish to cancel)
  4. Click "Cancel Subscription".

How to Cancel Matrimony App Subscription on a Mac computer:

  1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
  2. Click "View Information" and sign in if asked to.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Matrimony App app and then click on "Cancel Subscription".

How to Cancel Matrimony App Subscription on Paypal:

To cancel your subscription on PayPal, do the following:

  1. Login to .
  2. Click "Settings" » "Payments".
  3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll see a list of merchants you've subscribed to. Click on " Matrimony App" or "People Interactive (I) Pvt. Ltd." to cancel.

What to do if you Subscribed directly on's Website:

  1. Reach out to People Interactive (I) Pvt. Ltd. - the company behind directly: Get all's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting People Interactive (I) Pvt. Ltd. (the app developer) for help through the details of the app.

How to delete account:

  1. Reach out directly to via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.
  3. Check's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Delete Matrimony App from iPhone:

To delete from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Matrimony App until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Matrimony App app.

Delete Matrimony App from Android:

  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose Matrimony App, » then click "Uninstall".


With over 35 million members, Shaadi® has connected more people for marriage than any other matrimony app! A pioneer in the matchmaking & matrimony industry, we’ve emerged as the most trusted and secure service for finding a life-partner. Why Choose Shaadi ? The App is free to download and provides access to features that allow you to: • Video call your matches with our newly launched Shaadi Meet • Register & Create your matrimony profile • Search bride or groom by community, city or profession & find new matches every day • Shortlist matches you like and save favorites for future viewing • Chat on-the-go with our Award Winning Shaadi Messenger - anytime, anywhere! Just upgrade to a premium membership offered at affordable prices to enjoy the following benefits : • View the Phone numbers, Email IDs of the matches you’d like to connect with • Send personalized messages and Initiate Chat • Increase your profile’s visibility and Responses Shaadi is India's most trusted matrimony app and we are proud that we are continuously leading the matchmaking category even after a decade. We are also the world’s largest matrimonial app which was started with one simple motive - to help people find their partner for marriage. Shaadi is sometimes misspelt as Shadi,Shadhi, Shadii, Shaddi, Sadhi, Sadi, or Saadi. Some accolades that we are proud of : • Best Matrimony Site (Reader's Choice, New York Times publication, USA) • Top 50 Innovative Companies (Fast Company, USA) • Most Trusted Matrimony Brand (Brand Equity, Economic Times, India) Shaadi is also one of the smallest sized apps in its category. Find matrimony profiles from your city, be it Delhi, Mumbai or London. Search for matches by religions like Hindu, Muslim, Christian etc. We have matrimony profiles of all major regional languages like Tamil, Telugu, Marathi, Hindi, Bengali, Punjabi, Gujarati, Kannada and Malayalam Search for relevant matrimony profiles from your preferred communities such as Reddy, Nair, Kamma, Ezhava, Kayastha, SC, Maratha, Iyer, Brahmin, etc. We are also the largest NRI matrimony service preferred by the NRI communities spread over the UK, USA, Canada, Australia, New Zealand, UAE, Saudi Arabia, Malaysia, Singapore etc. We have created this best in class matrimony app which has touched over 5 crore people. We are the best platform with genuine profiles of people who are really serious about marriage. Our premium membership plans start @ INR 5,200 for 3 months. The rates will be displayed in the local currency as per selected iTunes store. Purchases to be done via in-app purchases. We also provide auto renewal features for these plans, so to continue your conversations, you will no longer need to renew the premium membership yourself. For Auto Renewal subscriptions • Your subscription will be charged to your iTunes account at confirmation of purchase and will automatically renew (at the duration selected) unless auto-renew is turned off at least 24 hours before the end of the current period. • You can manage your subscription and/or cancel auto-renewal by visiting your iTunes Account Settings after purchase. If you have cancelled the auto renewal subscription, you will still continue to avail premium benefits till the end of current subscription duration. If you wish to raise a refund request, please visit You can create a matrimony profile for yourself, your son, daughter, brother, sister, relative or a friend. Now, it’s time for you to create your matrimony profile and get a step closer to your perfect life partner. For a daily dose of love and relationship tit-bits: • Follow us on Twitter at • Like us on Facebook at app • Follow us on Instagram at --- • Terms of Use: • Privacy Policy:

Reviews & Common Issues: 8 Comments

By $ecret $hopper

I was skeptical

I was very skeptical at first. I posted many bad reviews in the beginning. I thought all profiles were fake. I’m a 36 years old US citizen. Good looking and I’m an avid gym goer. I paid $88 for the app taking a chance and if nothing happens it’ll be fun. I met a girl within the 2 weeks. I thought she was fake because She seemed too good to be true. 1 month later we are planning our wedding. She’s a dream come true!

By iRahul7

Stopped working after iOS 13.1 Update

Crashes on startup but receiving notifications

By AndySingh58

App Promotes casteism, profiles without photos

Shaadi doesn’t provide a level playing field for men. There are far more educated men than women in US/Canada, and profiles of women without profiles abound. Who in their right mind would get in touch with someone who isn’t even willing to share their photo? I doubt even people in Saudi Arabia get married without knowing what the other person looks like. Shaadi and BharatMatrimony are also very much responsible for the perpetuation of the caste system, which is basically racism. Shame on both of them for promoting racism and gold-digging behavior.

By NikNik12120909

Very Disappointing

This application has a lot of fake profiles where they will say that they were born and raised in US but once we talk they have a huge accent. There are also profiles where they state they work for UN so they can't talk on the phone but then eventually start asking for money. There are also some profiles where they will use the same pictures but for different profiles and with different names. All of these profiles have very impressive pictures but are completely fake. Despite of hiding my phone #, somehow some people were still able to see it and start calling at 5am or 4am but once after looking at the picture it's someone I have never seen before. Also, some of these people here will start texting with some weird pictures even though I have never talked to them before. The more I try to stop them the more they insist on continuing the conversation and will be very pushy. I do not recommend this application to anyone. It has been a nightmare dealing with these fraudulent profiles.

By Aqib Satti

Shaadi is a scam

They are using people id to hack their bank account. I created my profile suddenly I received allot of interest. I paid for membership to try. After upgrading to gold membership and talking with several families. I found, most of the profiles are faked and created by shaadi employees, shaadi employees are talking with me. After 3 days of upgrade they asked me to upload my photo id. When I uploaded, just few days later someone tried to hike in to my bank account using the debit card that I paid from and the id I provided. They tried to use my personal info to get credit card as well. I called their customer service . Lady on the phone was very rude and angry. I asked for return my money. They said your recieved more then 10 interest and you accepted more then one. We cannot return your money. Few days later they deactivated my account for no reason. I will recommend everyone stay away from these scammers.

By Himu
May 07 2022

This is the worst , never use your credit card to activate their plan.

I didn’t have auto renewal plan active still they charged me . I asked for refund but they are saying they won’t give it back . I requested them even before my previous Plan was active . Still they refused to send the money back . I will complaints against this company for sure

By Denica
Dec 11 2021

Unsubscribe me please

By M Waseem Akram
Jun 20 2021

I keep getting girls profiles from Pakistan, India or Bangladesh. I only want girls profiles from the UK. I live and work in England and I would want my partner to also be from the UK. So please profiles from the UK only thankyou.

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