How to Delete JeDéclare

Published by Direction Régionale des Douanes on 2024-03-03

We have made it super easy to delete JeDéclare account and/or app.

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Table of Contents:

Deleting your Account
Delete from iPhone
Delete from Android
Report Issue
Contact Support

Guide to Delete JeDéclare

Things to note before removing JeDéclare:

The developer of JeDéclare is Direction Régionale des Douanes and all inquiries must go to them.
Under the GDPR, Residents of the European Union and United Kingdom have a "right to erasure" and can request any developer like Direction Régionale des Douanes holding their data to delete it. The law mandates that Direction Régionale des Douanes must comply within a month.
American residents (California only - you can claim to reside here) are empowered by the CCPA to request that Direction Régionale des Douanes delete any data it has on you or risk incurring a fine (upto 7.5k usd).
If you have an active subscription, it is recommended you unsubscribe before deleting your account or the app.

How to delete JeDéclare account:

Generally, here are your options if you need your account deleted:

Option 1: Reach out to JeDéclare via Justuseapp. Get all Contact details →

Option 2: Visit the JeDéclare website directly Here →

Option 3: Contact JeDéclare Support/ Customer Service:

80% Contact Match
- Developer: Gouvernement de la Polynésie française
- E-Mail: [email protected]
- Website: Visit JeDéclare Website

How to Delete JeDéclare from your iPhone or Android.

Delete JeDéclare from iPhone.

To delete JeDéclare from your iPhone, Follow these steps:

On your homescreen, Tap and hold JeDéclare until it starts shaking.
Once it starts to shake, you'll see an X Mark at the top of the app icon.
Click on that X to delete the JeDéclare app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete JeDéclare from Android

First open the Google Play app, then press the hamburger menu icon on the top left corner.
After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
You'll see a list of all your installed apps on your phone.
Now choose JeDéclare, then click on "uninstall".
Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

Have a Problem with JeDéclare? Report Issue

What is JeDéclare?

Le télé-service permet aux voyageurs d'estimer, de déclarer et de payer en ligne les achats effectués à l'étranger, à tout moment et en tout lieu . Il s’applique aux marchandises contenues dans leurs bagages personnels, dépourvues de tout caractère commercial, dont la valeur et la quantité excédent les montants des franchises voyageurs et taxables dans la limite des seuils prévus par la réglementation en vigueur.
Les voyageurs peuvent payer la taxe forfaitaire au plus tôt 48 heures avant leur arrivée en Polynésie et à l'aéroport jusqu'au passage en douane. Une fois le paiement effectué les voyageurs sont informés par courrier électronique et peuvent télécharger le reçu à partir de JE DECLARE.
En cas de contrôle au passage en douane, le voyageur qui aura d’ores et déjà acquitté le paiement via le téléservice « JE DECLARE », présentera les marchandises préalablement déclarées ainsi que sa quittance conservée sur son téléphone portable ou sur papier.