How to Cancel Candy Chat

A few things to note and do before cancelling:

1. The developer of Candy Chat is Six One Cool New Technology (Shanghai) Co., Ltd. and all inquiries must go to them.
2. Check the Terms of Services and/or Privacy policy of Six One Cool New Technology (Shanghai) Co., Ltd. to know if they support self-serve subscription cancellation:
   • https://sites.google.com/view/candy-chat-terms-policy/terms-of-use
     
   • https://sites.google.com/view/candy-chat-terms-policy/privacy-policy?authuser=0
     
   • https://sites.google.com/view/candychat-vipmemberservice/home
     
   • https://sites.google.com/view/candychat-automaticrenewal/home
     
3. Cancelling a subscription during a free trial may result in losing a free trial account.
4. You must always cancel a subscription at least 24 hours before the trial period ends.

How to Cancel Candy Chat - Live video chat Subscription on iPhone or iPad:

1. Open Settings » ~Your name~ » and click "Subscriptions".
2. Click the Candy Chat (subscription) you want to review.
3. Click Cancel.

How to Cancel Candy Chat - Live video chat Subscription on Android Device:

1. Open your Google Play Store app.
2. Click on Menu » "Subscriptions".
3. Tap on Candy Chat - Live video chat (subscription you wish to cancel)
4. Click "Cancel Subscription".

How do I remove my Card from Candy Chat?

Removing card details from Candy Chat if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

1. Create an account on Justuseapp. signup here →
2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Candy Chat from billing you to eternity.
3. Fund your Justuseapp Cards using your real card.
4. Signup on Candy Chat - Live video chat or any other website using your Justuseapp card.
5. Cancel the Candy Chat subscription directly from your Justuseapp dashboard.
6. To learn more how this all works, Visit here →.

How to Cancel Candy Chat - Live video chat Subscription on a Mac computer:

1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
2. Click "View Information" and sign in if asked to.
3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
4. Click "Edit" beside the Candy Chat - Live video chat app and then click on "Cancel Subscription".

What to do if you Subscribed directly on Candy Chat's Website:

1. Reach out to Six One Cool New Technology (Shanghai) Co., Ltd. here »»


2. If the company has an app they developed in the Appstore, you can try contacting Six One Cool New Technology (Shanghai) Co., Ltd. (the app developer) for help through the details of the app.

How to Cancel Candy Chat - Live video chat Subscription on Paypal:

To cancel your Candy Chat subscription on PayPal, do the following:

1. Login to www.paypal.com .
2. Click "Settings" » "Payments".
3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
4. You'll see a list of merchants you've subscribed to. Click on "Candy Chat - Live video chat" or "Six One Cool New Technology (Shanghai) Co., Ltd." to cancel.

How to delete Candy Chat account:

1. Reach out directly to Candy Chat via Justuseapp. Get all Contact details →


2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete Candy Chat - Live video chat from iPhone:

1. On your homescreen, Tap and hold Candy Chat - Live video chat until it starts shaking.
2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
3. Click on that X to delete the Candy Chat - Live video chat app.

Delete Candy Chat - Live video chat from Android:

1. Open your GooglePlay app and goto the menu.
2. Click "My Apps and Games" » then "Installed".
3. Choose Candy Chat - Live video chat, » then click "Uninstall".