How to Cancel Candy Chat

A few things to note and do before cancelling:

1. Check the Terms, Service policy or Privacy policy of Candy Chat to know if they support self-serve subscription cancellation or account deletion:
   • https://sites.google.com/view/candy-chat-terms-policy/terms-of-use?authuser=0
     
   • https://sites.google.com/view/candy-chat-terms-policy/privacy-policy?authuser=0
     
   • https://sites.google.com/view/candychat-vipmemberservice/home
     
   • https://sites.google.com/view/candychat-automaticrenewal/home
     
2. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
3. Cancelling a subscription during a free trial may result in losing the trial account.
4. You must always cancel a subscription at least 24 hours before the trial period ends.

How to Cancel Candy Chat - Live video chat Subscription on iPhone or iPad:

1. Open Settings » ~Your name~ » and click "Subscriptions".
2. Click the Candy Chat (subscription) you want to review.
3. Click Cancel.

How to Cancel Candy Chat - Live video chat Subscription on Android Device:

1. Open your Google Play Store app.
2. Click on Menu » "Subscriptions".
3. Tap on Candy Chat - Live video chat (subscription you wish to cancel)
4. Click "Cancel Subscription".

How to Cancel Candy Chat - Live video chat Subscription on a Mac computer:

1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
2. Click "View Information" and sign in if asked to.
3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
4. Click "Edit" beside the Candy Chat - Live video chat app and then click on "Cancel Subscription".

How to Cancel Candy Chat - Live video chat Subscription on Paypal:

To cancel your Candy Chat subscription on PayPal, do the following:

1. Login to www.paypal.com .
2. Click "Settings" » "Payments".
3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
4. You'll see a list of merchants you've subscribed to. Click on "Candy Chat - Live video chat" or "Six One Cool New Technology (Shanghai) Co., Ltd." to cancel.

What to do if you Subscribed directly on Candy Chat's Website:

1. Reach out to Six One Cool New Technology (Shanghai) Co., Ltd. - the company behind Candy Chat directly: Get all Candy Chat's contact details here


2. If the company has an app they developed in the Appstore, you can try contacting Six One Cool New Technology (Shanghai) Co., Ltd. (the app developer) for help through the details of the app.

How to delete Candy Chat account:

1. Reach out directly to Candy Chat via Justuseapp. Get all Contact details →


2. Send an email to [email protected] Click to email requesting that they delete your account.
3. Check Candy Chat's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:
   
   • https://sites.google.com/view/candy-chat-terms-policy/terms-of-use?authuser=0
     
   • https://sites.google.com/view/candy-chat-terms-policy/privacy-policy?authuser=0
     
   • https://sites.google.com/view/candychat-vipmemberservice/home
     
   • https://sites.google.com/view/candychat-automaticrenewal/home
     

   *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Delete Candy Chat - Live video chat from iPhone:

To delete Candy Chat from your iPhone, Follow these steps:

1. On your homescreen, Tap and hold Candy Chat - Live video chat until it starts shaking.
2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
3. Click on that X to delete the Candy Chat - Live video chat app.

Delete Candy Chat - Live video chat from Android:

1. Open your GooglePlay app and goto the menu.
2. Click "My Apps and Games" » then "Installed".
3. Choose Candy Chat - Live video chat, » then click "Uninstall".