delete Canada COVID-19

How to Delete Canada COVID-19

Published by Health Canada / Santé Canada

We have made it super easy to delete Canada COVID-19 account and/or app.


Guide to Delete Canada COVID-19

Things to note before removing Canada COVID-19:

  1. The developer of Canada COVID-19 is Health Canada / Santé Canada and all inquiries must go to them.
  2. Under the GDPR, Residents of the European Union and United Kingdom have a "right to erasure" and can request any developer like Health Canada / Santé Canada holding their data to delete it. The law mandates that Health Canada / Santé Canada must comply within a month.
  3. American residents (California only - you can claim to reside here) are empowered by the CCPA to request that Health Canada / Santé Canada delete any data it has on you or risk incurring a fine (upto 7.5k usd).
  4. If you have an active subscription, it is recommended you unsubscribe before deleting your account or the app.


   


How to delete Canada COVID-19 account:

Generally, here are your options if you need your account deleted:

Option 1: Reach out to Canada COVID-19 via Justuseapp. Get all Contact details →

Option 2: Visit the Canada COVID-19 website directly Here →

Option 3:   Contact Canada COVID-19 Support/ Customer Service:

  1. 35.9% Contact Match


How to Delete Canada COVID-19 from your iPhone or Android.


Delete Canada COVID-19 from iPhone.

To delete Canada COVID-19 from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Canada COVID-19 until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Canada COVID-19 app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete Canada COVID-19 from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Canada COVID-19, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

Have a Problem with Canada COVID-19? Report Issue

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What is Canada COVID-19?

Canada COVID-19 is designed for you to stay informed about COVID-19 in Canada and determine what actions and next steps you should take. Recommendations are personalized and based on your personal risk factors. You will receive timely updates with important news and alerts from Canada’s Ministry of Health. Recommendations and content are automatically updated based on the latest guidelines related to COVID-19. This application has been developed in collaboration with Thrive Health, a Vancouver-based healthcare technology company. SAFETY & SECURITY: You will only be asked to provide your age, postal code, and device location. The data you provide will be combined with all user data and used to inform the provincial COVID-19 response, and to allow you to receive location-based alerts. Your data will not be sold. Your data will not be used for any purpose other than health care. We follow industry best practices for data security and privacy. The data you provide is always enc...



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