delete MySejahtera

How to Delete MySejahtera

Published by GOVERNMENT OF MALAYSIA on 2024-02-06

We have made it super easy to delete MySejahtera account and/or app.

Guide to Delete MySejahtera

Things to note before removing MySejahtera:

  1. The developer of MySejahtera is GOVERNMENT OF MALAYSIA and all inquiries must go to them.
  2. Under the GDPR, Residents of the European Union and United Kingdom have a "right to erasure" and can request any developer like GOVERNMENT OF MALAYSIA holding their data to delete it. The law mandates that GOVERNMENT OF MALAYSIA must comply within a month.
  3. American residents (California only - you can claim to reside here) are empowered by the CCPA to request that GOVERNMENT OF MALAYSIA delete any data it has on you or risk incurring a fine (upto 7.5k usd).
  4. If you have an active subscription, it is recommended you unsubscribe before deleting your account or the app.


How to delete MySejahtera account:

Generally, here are your options if you need your account deleted:

Option 1: Reach out to MySejahtera via Justuseapp. Get all Contact details →

Option 2: Visit the MySejahtera website directly Here →

Option 3:   Contact MySejahtera Support/ Customer Service:

  1. 100% Contact Match

How to Delete MySejahtera from your iPhone or Android.

Delete MySejahtera from iPhone.

To delete MySejahtera from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold MySejahtera until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the MySejahtera app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete MySejahtera from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose MySejahtera, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

Have a Problem with MySejahtera? Report Issue

Leave a comment:

Reviews & Common Issues: 5 Comments

4.1 out of 5

By wongkianken

5 months ago

saya mau delete phone number kerana sudah tukar number sekarang tak boleh maksud account

By Velan a/l kumar

6 months ago

My vaccination certificate doesn't makes me do i get it back

By Muhammad Nazhan Syahmi

7 months ago

My old account cannot be accessed because the old phone number is not longer activated


8 months ago

Kemaskini id mysejahtera

By San Win Tun

11 months ago

I want to delete my older account.

What is MySejahtera?

this app is an application developed by the Government of Malaysia to assist in managing the COVID-19 outbreaks in the country. It allows users to perform health self-assessment on themselves and their family members and to monitor their health progress throughout the COVID-19 outbreak. this app also enables the Ministry of Health of Malaysia (MOH) to monitor users’ health conditions as well as contact tracing process so they can take immediate actions in providing the treatments required. this app also the official channel that supports the National COVID-19 Immunisation Program by the Government of Malaysia that offers vaccination registration, appointment, and issuance of COVID-19 Immunisation digital certificate. TOGETHER MALAYSIA, WE CAN STOP THE SPREAD OF COVID-19!

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