How to Cancel Joi

A few things to note and do before cancelling:

1. The developer of Joi is VLMedia Inc. and all inquiries must go to them.
2. Check the Terms of Services and/or Privacy policy of VLMedia Inc. to know if they support self-serve subscription cancellation:
   • https://joi.mobi/privacy
     
   • https://joi.mobi/terms
     
3. Cancelling a subscription during a free trial may result in losing a free trial account.
4. You must always cancel a subscription at least 24 hours before the trial period ends.

How easy is it to cancel or delete Joi?

It is Very Easy to Cancel a Joi subscription. (**Crowdsourced from Joi and Justuseapp users)
If you haven't rated Joi cancellation policy yet, Rate it here →.

How to Cancel Joi - Live Stream & Video Chat Subscription on iPhone or iPad:

1. Open Settings » ~Your name~ » and click "Subscriptions".
2. Click the Joi (subscription) you want to review.
3. Click Cancel.

How to Cancel Joi - Live Stream & Video Chat Subscription on Android Device:

1. Open your Google Play Store app.
2. Click on Menu » "Subscriptions".
3. Tap on Joi - Live Stream & Video Chat (subscription you wish to cancel)
4. Click "Cancel Subscription".

How do I remove my Card from Joi?

Removing card details from Joi if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

1. Create an account on Justuseapp. signup here →
2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Joi from billing you to eternity.
3. Fund your Justuseapp Cards using your real card.
4. Signup on Joi - Live Stream & Video Chat or any other website using your Justuseapp card.
5. Cancel the Joi subscription directly from your Justuseapp dashboard.
6. To learn more how this all works, Visit here →.

How to Cancel Joi - Live Stream & Video Chat Subscription on a Mac computer:

1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
2. Click "View Information" and sign in if asked to.
3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
4. Click "Edit" beside the Joi - Live Stream & Video Chat app and then click on "Cancel Subscription".

What to do if you Subscribed directly on Joi's Website:

1. Reach out to VLMedia Inc. here »»


2. If the company has an app they developed in the Appstore, you can try contacting VLMedia Inc. (the app developer) for help through the details of the app.

How to Cancel Joi - Live Stream & Video Chat Subscription on Paypal:

To cancel your Joi subscription on PayPal, do the following:

1. Login to www.paypal.com .
2. Click "Settings" » "Payments".
3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
4. You'll see a list of merchants you've subscribed to. Click on "Joi - Live Stream & Video Chat" or "VLMedia Inc." to cancel.

How to delete Joi account:

1. Reach out directly to Joi via Justuseapp. Get all Contact details →


2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete Joi - Live Stream & Video Chat from iPhone:

1. On your homescreen, Tap and hold Joi - Live Stream & Video Chat until it starts shaking.
2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
3. Click on that X to delete the Joi - Live Stream & Video Chat app.

Delete Joi - Live Stream & Video Chat from Android:

1. Open your GooglePlay app and goto the menu.
2. Click "My Apps and Games" » then "Installed".
3. Choose Joi - Live Stream & Video Chat, » then click "Uninstall".