delete WiZ (legacy)

How to Delete WiZ (legacy)

Published by WiZ Connected Lighting Co., Ltd on 2023-07-17

We have made it super easy to delete WiZ (legacy) account and/or app.


Guide to Delete WiZ (legacy)

Things to note before removing WiZ (legacy):

  1. The developer of WiZ (legacy) is WiZ Connected Lighting Co., Ltd and all inquiries must go to them.
  2. Under the GDPR, Residents of the European Union and United Kingdom have a "right to erasure" and can request any developer like WiZ Connected Lighting Co., Ltd holding their data to delete it. The law mandates that WiZ Connected Lighting Co., Ltd must comply within a month.
  3. American residents (California only - you can claim to reside here) are empowered by the CCPA to request that WiZ Connected Lighting Co., Ltd delete any data it has on you or risk incurring a fine (upto 7.5k usd).
  4. If you have an active subscription, it is recommended you unsubscribe before deleting your account or the app.


         


How to delete WiZ (legacy) account:

Generally, here are your options if you need your account deleted:

Option 1: Reach out to WiZ (legacy) via Justuseapp. Get all Contact details →

Option 2: Visit the WiZ (legacy) website directly Here →

Option 3:   Contact WiZ (legacy) Support/ Customer Service:

  1. 40% Contact Match


How to Delete WiZ (legacy) from your iPhone or Android.


Delete WiZ (legacy) from iPhone.

To delete WiZ (legacy) from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold WiZ (legacy) until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the WiZ (legacy) app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete WiZ (legacy) from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose WiZ (legacy), then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

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Reviews & Common Issues: 1 Comments

4.7 out of 5

By Donna

1 year ago

Of 6 lights all are not in sync. I purchased 1 Phillips bulb. Liked it so I purchased 5 more for same switch. I added the 5 to the kitchen. Now I have 2 kitchens. How do I add other members of the house so they can control the app


What is WiZ (legacy)?

Smart lighting made simple. Organize and control your lights by groups within rooms over Wi-Fi or remotely through the cloud. Improve the way you work, feel and simply enjoy the environment you're in with our wide variety of different light modes that cover the range from fun to functional. All your settings are securely stored on the cloud and can be shared with your family, friends and even your guests if you like.



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