How to Cancel Castle Story

How to Cancel Castle Story

Written by on 2022-12-23

We have made it super easy to cancel Castle Story: Puzzle & Choice subscription
at the root to avoid any and all mediums "Play Infinity Co., Ltd." (the developer) uses to bill you.
Now let us get into the crux of this guide.

How Easy is it to Cancel Castle Story?


Complete Guide to Cancel and Delete Castle Story: Puzzle & Choice

A few things to note and do before cancelling:

  1. Check the Terms, Service policy or Privacy policy of Castle Story to know if they support self-serve subscription cancellation or account deletion:
  2. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
  3. Cancelling a subscription during a free trial may result in losing the trial account.
  4. You must always cancel a subscription at least 24 hours before the trial period ends.


How to Cancel Castle Story: Puzzle & Choice Subscription on iPhone or iPad:

  1. Open Settings » ~Your name~ » and click "Subscriptions".
  2. Click the Castle Story (subscription) you want to review.
  3. Click Cancel.

How to Cancel Castle Story: Puzzle & Choice Subscription on Android Device:

  1. Open your Google Play Store app.
  2. Click on Menu » "Subscriptions".
  3. Tap on Castle Story: Puzzle & Choice (subscription you wish to cancel)
  4. Click "Cancel Subscription".

How to Cancel Castle Story: Puzzle & Choice Subscription on a Mac computer:

  1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
  2. Click "View Information" and sign in if asked to.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Castle Story: Puzzle & Choice app and then click on "Cancel Subscription".

How to Cancel Castle Story: Puzzle & Choice Subscription on Paypal:

To cancel your Castle Story subscription on PayPal, do the following:

  1. Login to .
  2. Click "Settings" » "Payments".
  3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll see a list of merchants you've subscribed to. Click on "Castle Story: Puzzle & Choice" or "Play Infinity Co., Ltd." to cancel.

What to do if you Subscribed directly on Castle Story's Website:

  1. Reach out to Play Infinity Co., Ltd. - the company behind Castle Story directly: Get all Castle Story's contact details here

  2. Visit Castle Story website: Click to visit .

  3. Login to your account.
  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Castle Story account:

  1. Reach out directly to Castle Story via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.
  3. Check Castle Story's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Delete Castle Story: Puzzle & Choice from iPhone:

To delete Castle Story from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Castle Story: Puzzle & Choice until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Castle Story: Puzzle & Choice app.

Delete Castle Story: Puzzle & Choice from Android:

  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose Castle Story: Puzzle & Choice, » then click "Uninstall".


Help Alice the young lord renovate the castle with magic. Bring back her family's past glory and find hidden treasures! A touching legend awaits you to compose. Decorate and renovate the castle by beating match-3 levels! Makeover each room with a large selection of classical furnitures and exquisite decorations, including your personal bathroom and garden. Features: ● Help Alice cast magic spell by swapping and matching pieces! ● Renovate the castle and design the interior, keep your home under control. ● Fun and challenging match-3 levels with unique boosters and explosive combinations! ● Follow the storyline and discover all the hidden secrets in your castle! If you enjoy match-3 puzzle games and home design, decor, renovate games, Castle Story is just the game for you! Join the millions who cast magic unrestrainedly and makeover your home and garden, there're many rooms waiting for your decoration and renovation. Log on to our Facebook if you'd like to learn more:

Reviews & Common Issues: 5 Comments

By vgsquirrel

Castle Story

This is really a fun game and the puzzles so far are not hard and that makes it more fun. However, it crashes and closes every couple of minutes and now crashes as soon as I try to open it! I sent an email to support yesterday. Now I can’t play the game at all. It would rate four or five stars if it worked. UPDATE customer support has been very helpful in trying to determine why the game crashes. I suspect the problem is that my device is too old to run some of the newer games and not a problem with the game. I am giving it five stars because the game is so much fun and because support was so prompt.

By ZeroDegree273

Really good game but something weird is going on...

So yeah I really enjoy this game but when I got the telescope that went on the table there was another telescope on the ground in the place when it was in the chest and then I closed all my windows there was a man in shining armor at the front door of the castle before I closed all my windows. Then I opened up the app again and then the man in shining armor it seem like, well, he let himself in but then I realized the telescope was gone and the man was where the telescope was yeah so something strange is going on...

By nebulpusnerd

Level 551

I’m not sure how old some of the other reviews are but I’m KILLIN IT in this game! Challenging levels, good amount of boosts provided as rewards from passive background events and story completion, hard levels are hard enough to need boosts. I like it. My feedback is that some of the order of events is a little weird. Like, I’m in the bathing room and I found it odd that you replace the tub and then immediately put little stuff instead of handling the other big stuff in the room. But that’s minor.

By giovanna7777777

After update because of performance issues?

After the update I went to play the game and the room that she was working on outside in the garden everything’s missing except for the water in the water feature. Water features missing everything that I worked so hard to put in there is gone. Someone needs to fix that. What did your programmer do anyway? I know I won’t be playing until it’s fixed.

By Sonic and Shadow :-)

Love it but frustrating

This game is a great idea but how many people have made it past the 49th level? That one is just plain frustrating. I’ve used every one of the power ups, And I always run out of moves before I get to the vases on the bottom four rows. I can’t seem to make rockets that go the right way. It’s just that level. Other than that, it a great game.

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