How to Cancel Nebula

How to Cancel Nebula

Written by on 2022-04-11

We have made it super easy to cancel Nebula: Horoscope & Astrology subscription
at the root to avoid any and all mediums "Genesis Media Limited" (the developer) uses to bill you.
Now let us get into the crux of this guide.


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Complete Guide to Cancel and Delete Nebula: Horoscope & Astrology

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of Nebula to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Nebula: Horoscope & Astrology subscription at the root to avoid any and all mediums "Genesis Media Limited" (the developer) uses to bill you. Now let us get into the crux of this guide.



   

How to Cancel Nebula: Horoscope & Astrology Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Nebula (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Nebula: Horoscope & Astrology, then it's definitely canceled already. It won't be renewed anymore).




How to Cancel Nebula: Horoscope & Astrology Subscription on your Android device

To cancel Nebula subscription on Android, you need to realize that deleting the Nebula app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Nebula: Horoscope & Astrology subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Nebula subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.



How do I remove my Card from Nebula?

Removing card details from Nebula if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Nebula from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Nebula: Horoscope & Astrology or any other website using your Justuseapp card.
  5. Cancel the Nebula subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Nebula directly. Get their Contact info →



How to Cancel Nebula: Horoscope & Astrology Subscription on a Mac computer.

To cancel Nebula subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Nebula: Horoscope & Astrology app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.


How to Cancel Nebula: Horoscope & Astrology Subscription on Paypal.

To cancel your Nebula subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Nebula: Horoscope & Astrology" or "Genesis Media Limited" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Nebula: Horoscope & Astrology.
  6. Then click "Done" on the verification page to complete the unsubscription.




What to do if you subscribed directly on Nebula's website?

Here's how to cancel your Nebula subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Nebula's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Nebula's contact details here

  2. Visit the website of Nebula. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.


How to delete Nebula account

You might have created an account on Nebula during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.


Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Nebula via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check Nebula's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.




Bonus: How to Delete Nebula: Horoscope & Astrology from your iPhone or Android.


Delete Nebula: Horoscope & Astrology from iPhone.

To delete Nebula from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Nebula: Horoscope & Astrology until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Nebula: Horoscope & Astrology app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete Nebula: Horoscope & Astrology from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Nebula: Horoscope & Astrology, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.



How easy is it to cancel/delete Nebula?

Our crowdsourced data from Nebula and Justuseapp users, shows that it is Very Easy to cancel a Nebula subscription.

If you haven't rated Nebula cancellation policy yet, Rate it here →.



What is Nebula: Horoscope & Astrology?

Nebula is a global multifunctional platform for astrology lovers! We inspire people to find their way to happiness with the help of highly-personalized prediction and strong community. We are now available in 6 languages and in 50+ countries! How Nebula app can help you? –> You can solve your issue online. All the professionals in the app undergo a three-stage test before we start working together. Ask about life, love, health, business, career, etc., to get the needed support and deep analysis of your question. Don't hesitate to ask what matters. The solution can be just a step ahead. –> You are not alone! Our Nebulatalk section gathered astrology lovers who have the same interests. It is a safe place where like-minded people all over the world can share their thoughts and feelings, get support, learn something new and have fun. Join us! We'd love to hear from you! –> Get horoscopes and be confident in your future on a regular basis. Read your daily, weekly, monthly or yearly horoscopes for free! Looking for more? Read horoscopes of your friends and family members and learn what to expect from them. Get your biorhythm charts every day, discover the daily lunar and haircut calendars! –> You can get a deeper understanding of yourself based on zodiac sign. Find out about your Sun and Moon signs, Modality, Polarity and even more! Check which element matches your zodiac sign! –> Improve your relationships based on deep analysis of your partner’s zodiac characteristic...



Stop ridiculous app charges!


Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.





Comments


  • By Sally C

    Downloaded App on 12/27 for Free Trial ( 3 day) Was immediately charged $49
    Which is for a whole year Cancelled App today 12/29. Would like to be credited back my $49 + Tax $53 please




  • By Tina

    This company makes it impossible to cancel the reoccurring subscription charges. There are no settings in the app to access the ability to cancel your subscription. This is a scam. I have to get a new debit card because I can't get it canceled.




  • By Arlene

    DO NOT BUY OR PAY FOR ANYTHING FROM THIS SITE OR APP, THEY WILL ROB YOU BLIND. PAID $1 FOR A MATCH REPORT AND RECIEVED IT, AND THEN WITHOUT SUBSCRIBING TO ANYTHING I WAS CHARGED $39.99 AND THERE IS NO WAY TO CANCEL NO WAY TO EVEN GO IN AND QUERY.... THIS IS A SCAM!!!




  • By Arlene

    DO NOT BUY OR PAY FOR ANYTHING FROM THIS SITE OR APP, THEY WILL ROB YOU BLIND. PAID $1 FOR A MATCH REPORT AND RECIEVED IT, AND THEN WITHOUT SUBSCRIBING TO ANYTHING I WAS CHARGED $39.99 AND THERE IS NO WAY TO CANCEL NO WAY TO EVEN GO IN AND QUERY.... THIS IS A SCAM!!!




  • By Gabriela Reni

    Nebula has charged me for a subscription that i have not requested and that i cannot cancel from my app store. I want my money back and i need to cancel my subscription




  • By Judith

    This company makes it impossible to cancel the reoccurring subscription charges. There are no settings in the app to access the ability to cancel your subscription. I can't get it canceled.




  • By Alize campbell

    Do not use this app!!! I was charged $49.99 from this app and I immediately tried to email and call nebula to get a refund or cancel the lifetime subscription they charged me for and there is no number to call and their email response was not helpful whatsoever I would really like my money back so please contact me as soon as possible and give me a refund that I deserve thank you




  • By Ann

    What I thought would be a one-time payment for one report turned out to be a subscription. I noticed I was charged the same amount the following month. App does not have a cancel subscription link. Emailed the folks at Nebula and have yet to hear from them. I did not wait for their response judging from the number of reviews I just read. I went ahead and cancelled my card.




  • By Teri McCluer

    I had a free trial and opted to cancel immediately and suddenly I am being charged $9.99. I did not authorize this. I want my money back.




  • By Ella

    I have the same problem as so many other customers as I just found out. I downloaded the app to get a report, but never did I ever subscribe to a weekly payment. Now Nebula charges 9,99$/week and there is no way to cancel it. They don't reply to my Emails and there's no way to cancel the subscription on the App Store. Please help.




  • By Shuwen Tan

    I just donwload this app from Instagram, and I use it once, then it charges me $12,99 every three days, i try to cancel it from App Store Or settings, but it still charge me, it is very difficult to find out how to cancel it, it is a kind of fraud, pay back my money!!!!




  • By Ella

    I purchased a one off report from Nebula for fun, and I have no issues with the report. I never signed up for a subscription but they charged me several times. Nebula does not show up in my active subscriptions on my phone settings. I was able to cancel automatic payments via PayPal.




  • By Sandy

    Same as others - Free trial, cancelled immediately, no subscription - paid for one-time $9.99 USD report, now charged weekly/the next week too. This is illegal. Refund the second payment. Wipe out however it is you've retained my c.c. info. I will also do a stop payment with my c.c.




  • By WONG MING HUI

    I have the same problem as so many other customers as I just found out. I downloaded the app to get a report, but never did I ever subscribe to a weekly payment. Now Nebula charges 9,99$/week and there is no way to cancel it. They don't reply to my Emails and there's no way to cancel the subscription on the App Store. Please help.




  • By Vicki Tomiser

    I am being charged weekly even though I never subscribed . I want to cancel and be refunded-
    I see that you have scammed many
    Others.




  • By Montina

    DO NOT PURCHASE THIS APP! They found a way to charge another card after I canceled the subscription! I had to get a new credit card. Scammers!




  • By Kate

    I looked through my bank statements and found that since Novemeber last year they have charged me around 9 Euros weekly amounting to more than 300 Euros by now. Unfortunately i hadnt checked my bank account thoroughly for a while. I have never signed up for any services! I have now cancelled the payments through Paypal, but i am probably never gonna see any of the 300 Euros again.





Reported Issues: 23 Comments

By Kayleigh Hughes
Jan 05 2022

Absolute scam.



By Montina
Oct 28 2021

DO NOT PURCHASE THIS APP! They found a way to charge another card after I canceled the subscription! I had to get a new credit card. Scammers!



By Vicki Tomiser
Sep 26 2021

I am being charged weekly even though I never subscribed . I want to cancel and be refunded-
I see that you have scammed many
Others.



By Lise Melanson
Aug 09 2021

Never downloaded this APP... Would like to cancel this weekly subscription that I never authorized or asked for...



By Steven Carl Truin
Jul 09 2021

Did not ask to be debited money from my account.😡😡



By Dani
Jun 25 2021

I want to cancel my subscription! I did not sign up for anything just a report? How do I do this?



By stacy
Jun 09 2021

i want to cancel my subscription you make it impossible an need a refund



By Nancy Hill
Jun 09 2021

I never opened an account with this company . . . got one report and they keep billing me for absolutely nothing . . I am hoping that cancelling the PayPal will work . . . otherwise I will have to get a new debit card. What a bunch of crooks!



By Ann
May 22 2021

What I thought would be a one-time payment for one report turned out to be a subscription. I noticed I was charged the same amount the following month. App does not have a cancel subscription link. Emailed the folks at Nebula and have yet to hear from them. I did not wait for their response judging from the number of reviews I just read. I went ahead and cancelled my card.



By Savage
May 01 2021

When you message them, there is an automated message sent out that tells you that they can not provide you a refund. I guess the only way to unsubscribe is to cancel your card and get a new one. Smh. Same with comments on the app store.



By Savage
May 01 2021

From what I understand, the reason the customer service may not be answering people that email them is because they are based in Cyprus. This is a Middle Eastern country in Europe where their main languages are Greek and Turkish. Getting anything in English may not be legible and therefore are unable to be answered. However, the director of the company that runs the app, Stamatis Skianis, also did a sneaky thing in the Terms and Conditions that read along the lines as "we don't have to give you customer support, but we will when we feel like it." They also put into the Terms and Conditions that they will not refund you. Not only is the impossibly hard unsubscription unlawful in the US, but also in Cyprus. So like, if anyone wanted to sue this guy for all he's got and redistribute that money to everyone ripped off, they totally could.



By Judith
Apr 30 2021

This company makes it impossible to cancel the reoccurring subscription charges. There are no settings in the app to access the ability to cancel your subscription. I can't get it canceled.



By Jennifer Moore
Apr 18 2021

I want this canceled and all funds taken off my visa refunded immediately. I don't even have a subscription for this on my plat store????!!. how did your company gain access to my card in the first place??? bunch of lowlife scam artists 🤬🤬



By Angel
Apr 17 2021

I want my subscription cancelled now!!! this is a huge scam and i want my money back



By Tina
Feb 05 2021

This company makes it impossible to cancel the reoccurring subscription charges. There are no settings in the app to access the ability to cancel your subscription. This is a scam. I have to get a new debit card because I can't get it canceled.



By Jenna
Jan 25 2021

I clicked on free trial and was immediately charged over 75$. I unsubscribed and would like my money back immediately.



By Sarah
Jan 21 2021

I was charged almost $200 on my credit card for a full year subscription and this app doesn't even pull up my correct astrological sign. I've been requesting a refund for weeks now with NO RESPONSE! This is a complete scam!



By Paula sanchez
Jan 19 2021

I downloaded the app only for the free trial and it charged me $29.99.. I would like a full refund ..
The unsubscribe process should be on the app ... I couldn’t find it before they charge me



By Liz
Jan 16 2021

I need my refund this is a scam !!!!!



By Veronica Leon
Jan 15 2021

I signed up for 3 day free trial and was charged $49 and I would like a refund. I’m about to be negative in the bank now.



By Fiona
Jan 11 2021

Is this a scam?? I clicked to have a free trial and was charged for a full year!!!



By Xiao Fang
Jan 06 2021

I’d like to cancel my subscription also. Please help to cancel for me as there is no option for me to choose to cancel. Thanks



By Jessica
Dec 28 2020

I would like to cancel my subscription and receive a full refund as it was subscribed to in error.

Thank you,
Jessica





Have a Problem with Nebula: Horoscope & Astrology? Report Issue

Leave a comment:



Why should I report an Issue with Nebula: Horoscope & Astrology?

  1. Pulling issues faced by users like you is a good way to draw attention of Nebula: Horoscope & Astrology to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Nebula: Horoscope & Astrology customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Nebula: Horoscope & Astrology.


User reviews of Nebula


  • By m8fjl5VA
    5

    Alex

    I really like getting my daily horoscope in this beautiful app and I absolutely love that this one has a daily reminder that lets you know not to forget to read your horoscope for that day .. And if you are so curious as I am you may sometimes read your horoscope for tomorrow, but I don’t recommend to do that. I prefer to read my horoscope in the evening, to analyze the whole day and to remember the details which my daily horoscope describes, it’s like you summarize your day and remember everything the most significant from it. Another way to have fun is that you can learn for instance how Moon in Libra, that is ending already, influences your life. You can learn that from astrology course inside an app.. And then you can discover what actually happens in your life and see this huge connection! Or you can learn about previous month and analyze it as well! And then you will be able to plan some important events by yourself, taking into account the planetary movement, you will choose the right time for some changes and for big decisions. Or you can just go for personal reading from astrologist, but this is more exciting for me. And so on, and so forth, I can actually tell a lot about this app. But you’d better try yourself. I highly recommend this app... The theme, the colors, daily reminder, and much more... Thank you for this app I rate it as 5 stars!!!



  • By Сцукатик
    5

    Tanya

    Nothing but great things to say about this app! Accurate, honest and good intentions! It really makes me happy with all their caring notifications and so much interesting things to read in the app! I like the “Learn” section and the “Relationships”H section too. It’s just that every time I can’t wait to get access for the new lessons! This is so exciting and intriguing, I am studying astrology with an excitement like I am playing a game. And that is definitely a great way to study! However the love compatibility option needs to have gender options as masculine and feminine vibrations effect compatibility a lot! And that is not just about love compatibility, but also work, family, friendship, any relationship you may have with another person actually. Add gender options male female nonbinary and maybe a masculine/feminine chart for the non binary folks out there. Please consider this! This is actually really important right now. But as far as I know noone has actually done something like that, at least none of those apps that I’ve used before, and I am telling you this because I really like your app. And all the other features are absolutely great, that is the only thing I wanted you to consider. So think about it, if you do it your app will definitely be #1 among all the horoscope apps. So just keep rocking!



  • By Bandgirl_1621
    5

    Yes, yes, yes.

    I already liked it enough when I got the app. But I definitely love it even more now, with the new layout it has!! So much information about my sign traits right there for me. 😊😊 and you’re able to view more information about them if you so choose, it’s great! And even though you have pay to get some extra like “classes” and more in depth help with relationships, it’s a One Time payment, so I might actually do that eventually. 👍🏻



  • By Belwzro
    5

    Amazing App!!

    You guys do a wonderful job with this app! Insanely accurate!! Love all the features about it!! Only thing I can’t figure out is how to change relationship once you pick a sign and you get advice on a certain sign, haven’t figured out how to change it to a different sign for the daily reports so currently kind of stuck.. but other then that keep doing what you guys do!



  • By ldldlepsspo
    5

    Top

    I didn’t believe at first in astrology and all the things connected with it, but now I’ve changed my opinion cardinally. It was when I installed this app and it opened my eyes to the truth the stars can tell, to the great job that is beyond our daily horoscopes, hours of analyzing positions of the stars, their movement and influence on our life. This app is literally some sort of personal astrologist in your pocket.




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